In this issue, we bring you news of a new audio magazine from SAS^® Customer Services. Stored in MP3 format, the audio magazine contains SAS news and hints and tips. Plus, you have the opportunity to claim your own stylish MP3 player, just by booking and attending a public SAS course before 1 July 2005.

We're also starting the countdown to the SAS Forum UK 2005. Many of you will have been SAS users for a considerable number of years and will have experienced the evolution of SAS technology over that period. At the same time, you will have seen the use of intelligence within your organisation evolve. From being a niche speciality, the delivery of intelligence about your organisation and its customers has become central to your organisation’s performance. So how do we share intelligence across the enterprise and maximise the value from our work?

Find out by joining us in Birmingham on 2-3 November to experience the evolution of intelligence through presentations from leading UK companies and SAS experts, hands-on demonstrations, one-to-one discussions, and finally to celebrate 25 years of SAS in the UK. Register online today to receive further information!

Call for Speakers Live!
Visit our web site now and register your interest to present your own SAS experiences at SAS Forum UK.

SAS^® Underpins Radical Store Clustering at Wickes
Wickes, part of the UK's second largest DIY retailing group, has chosen SAS UK to provide the clustering analytics that will help them to tune their use of space to meet the needs of their local customers. The tailoring of space to the shoppers' demands will increase revenues and customer satisfaction.

CUSTOMER SPOTLIGHT

Gloucestershire Constabulary Cleans Up
Gloucestershire Constabulary is using SAS^® Enterprise ETL Server to address data quality concerns and lay the foundation for business intelligence. "SAS is putting us on track to achieve the operational efficiency mandated in Vision 5 and to meet our obligations under the Freedom of Information Act (FoIA). In practical terms, it could ensure that a police officer arrives at the right address when trying to apprehend a criminal," says Reg Barnard, Information Systems Development Manager, Gloucestershire Constabulary. TECHNOLOGY & SOLUTIONS

SAS Powers Business Intelligence at all Levels of the Company
Business Intelligence differentiates itself from traditional management information systems by providing information to all types of users. It joins data silos, creating a single version of the truth and allows the business to have a joined up view of its processes. This ensures that the business user doesn't just see what happened in the past, but also understands why it happened, what might happen in the future and the best that could be achieved. Read how Briggs and Stratton, a leading engine manufacturer in U.S., have taken this approach to their business.

SAS^® Business Intelligence Interactive Tour
Learn how to leverage enterprise data to maximise value, minimise risk and optimise performance with the SAS^® Business Intelligence Interactive Tour. The tour includes screen demos of key SAS Business Intelligence capabilities, an overview of the SAS Advantage in providing business intelligence for your organisation, and an overview of the SAS Difference in distinguishing SAS from other BI vendors.

Grid Computing: Get More Mileage from Your IT Resources
Would you like to halve the time it takes to execute long-running SAS jobs, or increase SAS job performance by up to 97 percent? And achieve these gains using your existing hardware? Running SAS in a grid environment can deliver these benefits and more.

SUPPORT & SERVICES

SAS^® Customer Services Launch New Audio Magazine
Following on from the popularity of our MP3 player offer, SAS Customer Services now has an exciting new audio magazine available. Stored in MP3 format, the audio magazine contains SAS hints and tips and news from the world of SAS. Simply visit the website for more information and to download your copy.

SAS Customer Services: Stay Up-to-Date
Register now to receive the 2005 Education and Support Update from SAS Customer Services. This mid-year update contains a wealth of training courses, support services and qualifications designed to give you the knowledge, expertise and assistance you need to leverage your use of SAS.

HINTS & TIPS

Share Your Thoughts & Receive a SAS Fleece!
Hints & Tips are a popular part of In the Know and we are pleased to be including two customer contributions in this issue. If there is an area that you would like to see covered or if you have a hint and tip of your own that you would like to share with other readers, please contact us with your ideas and if we publish your hint and tip, we will send you a SAS fleece!

How Do You Retrieve Data from Indexed Datasets for a Handful of Members Only?
(Written By Jim Jeffrey, BCA)
The following code determines how many records you wish to retrieve data for and then creates the same amount of macro variables, each one containing the key value that you wish to retrieve.

Is there a SAS Time Format that Does Not Remove the Leading Zero? Currently Time5. prints 9:36 instead of 09:36
(Suggested by Stephen Hoar, Lloyds TSB)
There is currently no time format that puts leading zeros automatically in time values. But there are a number of ways of achieving this. Read more. EVENTS

SAS Business Intelligence Briefings - Marlow, 28 June, 28 July, 24 August and 28 September
These brief and focused events aim to give business and IT managers an overview of how the SAS^® Intelligence Platform provides second generation business intelligence. The briefings are an opportunity to see how information of the highest quality can be created, maintained and then delivered through the end user. They will also demonstrate how powerful analytics, when presented in the right way, can enable the business user to make smarter decisions more quickly. Register online today.

SAS Forum UK 2005 - Birmingham, 2-3 November
SAS Forum UK is the premier annual event for UK SAS professionals and the perfect opportunity to hear current news from the world of SAS - hear about the latest SAS technology developments, exchange best practices with other users and learn how they are using SAS software. The forum kicks off on the 2 November with an afternoon of Special Interest Groups (SIGs) and a Welcome Reception in the evening, where we look forward to celebrating 25 years of SAS in the UK. The main conference takes place on the 3 November with a full day agenda split into three parallel running streams (Data Integration, Business Intelligence and Business Analytics).
Register online today to receive further information!

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