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Preventing a Repeat of Mid Staffordshire

The Francis Report demands all NHS hospitals eliminate "horrific" patient experiences, "shocking care" and routine neglect – or bear the consequences. But can NHS Trusts be sure they could spot another Mid Staffordshire in the making? Analytics can be used to understand what is happening in hospitals in real time, make evidence-based decisions to protect patients from adverse events, improve quality of care and be more accountable. Avoiding another high-profile NHS disaster need not be expensive or complex.


Francis Report: Information Is Key

In February 2013, the Francis Report exposed the "systemic deficiencies" of the Mid Staffordshire NHS Foundation Trust, and the ways in which it "lost sight of its fundamental responsibility to provide safe care". Robert Francis, QC made recommendations including improved nursing standards and stricter sanctions for individuals and organisations that fail to protect patients from harm and to deliver the quality of care they deserve.

Francis Report

The report recognised the central role that patient data can play in this safer, more effective NHS.Francis highlighted the need for:

  • More accurate, useful and relevant information – on patient outcomes, risk, performance and best practice
  • Compliance measured by evidence-based methods – not gut instinct, out-of-date information or arbitrary metrics
  • Improvements to core information systems – which are often slow, unreliable and not accessible by all that would benefit from their use.

SAS welcomes these recommendations: we have been campaigning for better use of patient data for decades. However, we would change the first point and add a further requirement:

  • More accurate, useful, relevant and timely information – on patient outcomes, risk, performance and best practice – for prompt, responsive care
  • Deliver information promptly to the appropriate people – based on medical data and care requirements, for evidence-based decision making.


Patient Data: An Operational Asset

Fortunately, it is neither difficult nor expensive for the NHS to improve existing systems. Complementary capabilities already exist to integrate patient data and transform it into an operational asset: the building block for reduced risk, improved quality and ease of compliance.


Ready to learn more?

Call us at 01628 486 933 (UK) or request more information.





Special Report

SAS® for Healthcare - Saving money and lives through evidence-based intervention