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Sprekers

  Prof. Thomas Davenport

The research is in, and there is little remaining dispute – organizations run on analytics enjoy a significant competitive advantage. The challenge now is making the leap; how can you adapt your existing work processes, information and workers to a new way of doing business?

Thomas Davenport will explain why many corporations are exploring how they can embed analytical decisions into business processes on an ongoing, repeatable basis instead of treating analytics as an ad hoc activity. He will give examples not only of the accomplishments of companies that have been “analytical from birth,” but also established companies that have embedded analytics in their most important business processes.

Voted the third leading business-strategy analyst (just behind Peter Drucker and Tom Friedman) in Optimize Magazine, Thomas Davenport is a world-renowned thought-leader who has helped hundreds of companies revitalize their management practices. He combines his interests in business, research, and academia as the President's Distinguished Professor in Management and Information Technology at Babson College. Tom earned a Ph.D. from Harvard University in social science and has taught at the Harvard Business School, the University of Chicago, Dartmouth's Tuck School of Business, and the University of Texas at Austin. He has also directed research centers at Accenture, McKinsey & Company, Ernst & Young, and CSC.

Tom's list of best selling books reflect his many first-to-market ideas, including:

  • Competing on Analytics: The New Science of Winning (Harvard Business School Press, 2007)
  • Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers (Harvard Business School Press, 2005)
  • What's the Big Idea: Creating and Capitalizing on the Best Management Thinking (Harvard Business School Press, May 2003)
  • The Attention Economy (Harvard Business School Press, 2001). Named one of the ten best books of 2001 by Amazon.com and by Borders.com and was the winner of the Library Journal award for one of the best business books of 2002.
  • Mission Critical: Realizing the Promise of Enterprise Systems (Harvard Business School Press, 2000)
  • Working Knowledge: How Organizations Manage What They Know (Harvard Business School Press, 1998)
  • Information Ecology: Mastering the Information and Knowledge Environment (Oxford University Press, 1997)
  • Process Innovation: Reengineering Work Through InformationTechnology (Harvard Business School Press, 1993).

An agile and prolific thinker, Tom has written over 100 articles for such publications as Harvard Business Review, Sloan Management Review, California Management Review, and the Financial Times, and is quoted frequently in The Wall Street Journal, New York Times, Business Week, Fortune, Business 2.0, the Boston Globe, and Fast Company. Tom is also interviewed frequently by the broadcast media and especially enjoys appearing on NPR's Marketplace. In 2007, he was ranked one of the 100 most influential people in the IT industry (and the highest ranking academic) by Ziff-Davis and has been named one of 10 "Masters of the New Economy" by CIO Magazine, one of 25 "E-Business Gurus" by Darwin, one of the most trusted consultants by Optimize Magazine, and one of the top 25 consultants in the world by Consulting Magazine.

Tom's talks cover such topics such as Competing on Analytics, New Business Ideas & Managerial Innovation, Knowledge Management, Improving Knowledge Worker Productivity, The Value of Enterprise Systems, Attention Management, and Business Process Engineering/Business Process Outsourcing. Praise for his presentations is consistently impressive: "I learned more from this speaker in one hour than from any I've ever heard." "The smartest business speaker out there!"; and "Appropriately provocative."

With his vast storehouse of industry stories, research & data, and cutting edge ideas, Tom Davenport balances research-based business acumen with practical application. His areas of expertise include improving the productivity of knowledge workers, information and knowledge management, attention management, idea generation, innovation, competing on analytics, managing enterprise applications for business value, and business process reengineering. More information on Tom Davenport is available at his website, www.tomdavenport.com

 
  Prof. Dr. Henry Robben

At present I am a professor of marketing at Universiteit Nyenrode, located in the small town of Breukelen, between the cities of Utrecht and Amsterdam, in The Netherlands. My academic career has brought me to Erasmus University (Rotterdam), Tilburg University (Tilburg), Delft University of Technology (Delft), and TIAS Business School (Tilburg), all in The Netherlands. In 1985, I graduated from Tilburg University, where I obtained an MSc in economic psychology. My kind of fun in those days was designing experiments and simulations in which I studied all kinds of economic behaviors of individuals-gift giving, storekeepers' decision making. Those business simulations led to my doctoral degree in 1991, obtained at Erasmus University. Back at Tilburg University, I took up experimentation again to investigate the effectiveness of marketing communications. When I moved to Delft University of Technology, I extended this research to include new product marketing, which then lead to research in new product development. All this baggage I took to Universiteit Nyenrode, where I developed an interest in strategic marketing. I am happy that the Product Development and Management Association (PDMA, 2001) certified me as a New Product Development Professional. Currently I am on the Editorial Board of the Journal of Product and Innovation Management.