SAS Customer Support: Online Resource Portal
support.sas.com contains a variety of resources, in English, to assist customers with problems and questions. In particular, it contains the following types of information:
Known problems and their solutions
Features of various products and helpful tips
Errors in the documentation and the correction
Questions of compatibility between different versions of products
Areas of Interest
Knowledge Base provides searchable sample code, usage notes and problems and fixes. The knowledge base also provides product documentation and install documentation to help install, configure, administer and use SAS products and solutions.
Product A to Z Listing
SAS is committed to providing you with online resources that help you use SAS more efficiently. The product listing offers a one-stop shop for documentation, samples, training and news provided by product.
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SAS Discussion Forums are an online resource for peer-to-peer information exchange. SAS employees occasionally drop into a forum with an informational post or help for a difficult question. The discussion forums are not a replacement for SAS Technical Support.