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All presentations are held in local Nordic languages
| 08.30 |
Registration - Coffee, fruit and pastries
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| 09.00 |
Introduction
Frank Møllerop, Country Manager, SAS Institute Norge
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| 09.15 |
Presentation of Marketing Evolution Survey 2007
Jonny Nordøy, Associate Director, TNS Gallup
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| 09.45 |
Putting science into sales
Marius Dybdahl, Manager CRM, Posten Norge
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| 10.30 |
Break - Coffee, fruit and pastries
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| 10.50 |
A solid decision support system is critical for real time business models
Carl Klingberg, Managing Director Bwin Games AB & Ulf Nilsson, BI Manager, Bwin Games AB.
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| 11.40 |
Customer focus in the CRM organization
Per André Rykhus, Head of Operational CRM & Prospecting, If Skadeforsikring
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| 12.30 |
Lunch
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| 13.30 |
Maximising the Value of Decisions in Real Time
Neil Hayward, Marketing Automation Program Manager, SAS Institute UK
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| 14.00 |
Competing on Customer Value
Christoffer Spangenberg, Divisional Director
Customer Intelligence Solutions, SAS Institute Danmark.
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| 14.40 |
Break - Coffee, fruit and pastries
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| 15.00 |
From traditional customer communication to optimal 1:1 marketing
Barbro Hagen, Manager CRM Consumer, Telenor
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| 15.50 |
Wrap up and end notes
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| 16.00 |
Refreshments, Antipasti and networking
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| 17.30 |
Forum ends
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Price
Attendence fee at the Nordic Customer Intelligence Forum:
950 NOK
1100 SEK
900 DKK
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Adress
The Nordic Customer Intelligence Forum will be held at:
Ekebergrestauranten
Kongsveien 15
Oslo, Norway
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Hotels
Radisson SAS Plaza Hotel
Sonja Henies Plass 3, 0134 Oslo,
Phone: +47 22 05 80 00,
e-mail: Sales.Plaza.Oslo@RadissonSAS.com
http://www.radissonsas.com/
Hotel Bristol
Kristian IV's gate 7, 0164 Oslo -
Phone: + 47 22 82 60 00
e-mail: booking@bristol.no
http://www.bristol.no/
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