11.30

Welcome & sandwich lunch

   12.00

The Truth about Performance Improvement. Experience and Best Practices
Gary Cokins, strategist

   12.40

Profitability Analysis & Operational Improvement by segment and customer via Activity-Based Costing' approach.
(Presentation in French, slides in English)
Bruno Alexandrian, Head of Finance Projects & Systems, Barclays Bank France

Barclays France implemented a cost allocation model supported by SAS - ABM to meet the following goals:

• to understand the profitability by distribution channel, segment and product
• to support stragegy
• to help identifying and monitoring operational improvement opportunities

The presentation explains business objectives, project approach, cost allocation principles and results.

   13.10

Practical demonstration of how SAS can address the challenges specific for your industry
Doug Squibb, SAS Global Performance Management Practice

   13.40

Guest presentation by KPMG Advisory : Outcome of our surveys on performance & cost management.
Henri Vandermeersch, Director Financial Services, KPMG Advisory
Marc Labat, Senior Manager Financial Services, KPMG Advicory

   14.10

Discussion Forum hosted by
Xavier Gabriels, Manager KPMG Advisory & Professor University Antwerp

   14.40

Coffee & dessert