Customer Success Stories
Taking reporting and forecasting to a higher level
To improve reporting and forecasting, Aviapartner has implemented the SAS reporting and planning solution, SAS® Financial Management. This solution gathers data from Aviapartner's various source systems and organizes it for reporting purposes. The new system, which has entailed only a minimum of changes to the existing IT environment, allows end-users to generate reports over an Internet portal. Information is more accurate and consistent, and decision-making has vastly improved.
SAS INCREASES EFFICIENCY OF DECISION-MAKING AT AVIAPARTNER
Handling aircraft turnarounds at 31 airports
Aviapartner handles ticketing, check-in, luggage transport, aircraft loading and unloading, and loadsheets for passenger flights. It also takes care of air cargo handling, including warehousing and administrative formalities. The company is active at 31 airports in Belgium, the Netherlands, France, Germany, and Italy. In 2008, it handled over 34.4 million passengers, 284,000 aircraft turnarounds, and 1.4 million tons of cargo.
Business decisions based on group-wide intelligence
To report on their business performance, station managers at each of the 31 airports regularly provide activity reports and forecasts to headquarters. “Getting consistency into our reporting system was a considerable challenge,” says Koen Dils, International Project Manager at Aviapartner. “Previously, we produced reports from seven operational source systems. One system produced an individual report for the number of handled flights, another for the turnover per customer, one for the costs of personnel, and so on. In order to have an overall view of the business, we had to manually combine the data from multiple eports into a single Excel sheet. This was not only timeconsuming, but also resulted in regular typographical errors and missing files.”
Reduced time and effort when producing reports
"SAS provided us with a user-friendly platform that could be implemented on top of our current source systems," notes Dils. "Because SAS connects easily with other systems, our source data providers did not need to change the way they were used to input data. The principal difference is that now the information from all source systems is automatically combined into a single data warehouse. SAS gathers the data
Greater reactivity to market changes
The reports can be requested at group level, but also by region, by country, by airport, or even by customer. Dils reports that because all data now comes from a single system, the reliability and accuracy of information has greatly improved.
Users can select parameters to create forecasts through the centralized forecasting sheet on the portal. The system allows for the forecasting of flight and cargo volumes and prices, required staff and productivity levels, as well as resulting revenues and costs — for the coming months, or even years. These forecasts are essential for Aviapartner in preparing budgets for customers and to steer their business.
Credibility entails greater focus
The reports are managed centrally in SAS Financial Management by a team of power users. This central management ensures consistent report layout and updates. It also provides flexibility in adapting reports. Besides standard reports, power users can easily build ad hoc reports to answer specific management queries. "In addition to increased reporting and forecasting efficiency, the information has
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Improve business reporting and forecasting
SAS® Financial Management including data integration functionality.
• Faster decision-making: because SAS generates reports more rapidly, management can focus on analyzing key issues and making timely and correct decisions.
• More accurate forecasting: the greatly improved data consistency and clearer business overviews enable more efficient and accurate forecasts.
“SAS enabled us to focus on better decision-making and corrective actions rather than on collecting reporting data.”
“Business controllers used to take up to a week to put together activity reports. Now they do it in a few mouse-clicks.”
International Project Manager at Aviapartner