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SAS Customer Survey - Techical Support

Thank you for participating in our survey. We are interested in learning about your
opinions and experience with SAS. Your input provides valuable information that
will be used to develop and improve our products and services. This survey
will take no more than 5-10 minutes of your time.

Name:
Designation:
Department:
Company Name:
Date:

Should you have any queries, or have suggestions where we can serve you better, please do not hesitate to contact me at 03-21622227 ext 31, or email to
hazlina.hamid@sas.com

Yours sincerely

Saleena Mohd. Ali
Senior Manager, Customer Strategy



1. Does SAS provide a good technical support via e-mail, on-site & through telephone and clear explanation of the resolution and answer?
         
2. Does SAS always keep you informed of new updated or new releases?
         
3. Do SAS publications, reference manuals and reading materials are easily available?
         

Other comments:


THANK YOU FOR YOUR VALUABLE TIME