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Press Releases 2008

TESCO Invests RM1.5 Million in SAS Solution


Hypermart makes technological investment to gain marketing advantage with business intelligence (BI)

KUALA LUMPUR, 23 April 2008 - Tesco Stores (Malaysia) Sdn Bhd, a joint venture with Sime Darby Berhad today announces that it is investing RM1.5 million over a three (3) year period to deploy SAS Business Intelligence (BI) technology into its business operations - with key focus to boost the hypermartís marketing functionality.

Tesco Stores (Malaysia) Sdn Bhd, incepted on 29 November 2001, sealed its partnership with SAS Malaysia at a closed-door signing ceremony at SASí office at Plaza Sentral, Kuala Lumpur.

The investment in SAS is in tandem with the strategy to improve Tescoís market share in the competitive hypermart sector, where Tesco is targeting to open 11 new stores in 2008.

Paul Morris, the Marketing Director of Tesco Stores (Malaysia) explains that the key objective of leveraging SAS solution is to to understand customers better and to provide a reporting and analytical solution that centralizes all customer, sales and transaction data.

"Tesco Malaysia has a mountain of data that it canít analyze quick enough to support the storeís business decisions. The decision to go with SAS is in line with the Tesco Group Scale program as SAS collaboration with Tesco Korea and Tesco UK has also generated proven results. We have no doubts on picking SAS as the technology solution to support Tesco Malaysiaís fast expanding business."

He shares that with SAS, Tesco expects to drastically reduce its time and effort needed to garner the relevant reports, following from the Tesco ClubCard initiative which was officially launched in August 2007.

For Richer Customer Experience

"Quicker analysis of the data will allow us to understand our customersí better than any of our competitors - in order to offer them a more tailored shopping experience at each of our outlets."

"Using SAS, Tesco will be able to glean the right information to gain predictive insights that will be extremely beneficial for our marketing team to improve the shopping trip for customers, particularly trade planning, price and range," says Morris.

Jimmy Cheah, Managing Director of SAS Malaysia says, "The SAS solution in question will help Tesco hasten its process to make crucial operational decisions, and directly contribute to increased revenues by providing the right information to target the right customer through the right channels."

The SAS BI Server for Marketing Analysis and Reporting will provide Tesco with deeper insight into its products and customers via analysis on sales categories, customers, promotions and buying behavior that can help enable it continue to enhance the level of customer satisfaction and spur further growth.

"Armed with the technology that gives them the power to know, Tesco will be able to grab a bigger piece of pie from the hypermart sector while at the same time reducing their direct marketing costs," ends Cheah.


About Tesco


Tesco Stores (Malaysia) Sdn. Bhd. was incepted on 29 November 2001, as a strategic alliance with local conglomerate, Sime Darby Berhad of which the latter holds 30% of the total shares.

Following the official approval from the Ministry of Domestic Trade and Consumer Affairs, Tesco Stores (M) Sdn Bhd officially took over the Makro Malaysia business as at 24 January 2007.The terms of the acquisition includes all eight (8) Makro stores in Shah Alam, Selayang, Johor Baru, Ipoh, Seberang Prai, Seremban, Cheras and Penang as well as all itsí staff including those at Head office. Almost all Makro stores have been converted to a new format called Tesco Extra. Tesxo Extra serves both small business customers as well as normal consumers.

Currently, Tesco Malaysia employs more than 7,900 employees and operates 20 stores (including the 6 former Makro stores now known as Tesco Extra) throughout peninsular Malaysia and carries a total of more than 2,066 own brands of products ranging from food to non-food items. There are three ranges of Tesco branded products Tesco Value range, Tesco Choice range and Tesco UK Imported range.

 
About SAS


SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45,000 sites improve performance and deliver value by making better decisions faster. Since 1976 SAS has been giving customers around the world THE POWER TO KNOW ®. www.sas.com


SAS MALAYSIA
2B-6-1, LEVEL 6, BLOCK 2B
PLAZA SENTRAL, JALAN STESEN SENTRAL 5
KUALA LUMPUR SENTRAL
50470 KUALA LUMPUR
MALAYSIA
TEL: (+603) 2273 6288
WWW.SAS.COM/MALAYSIA

Editorial Contact:
Jeanisha Wan
Marketing Manager
SAS Malaysia
Tel: 03 - 2273 6288
Jeanisha.wan@sas.com

Sharanjit Kaur
Communications Manager
Tesco Stores (M) Sdn Bhd
Tel: 03 - 7726 6298
Sharanjit.kaur@my.tesco.com

Visithra
PR Consultant
Sirius PR Sdn Bhd
Tel: 03 - 7805 2700
visithra@siriuspr.com.my

 
 
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