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Company /

About PT SAS Institute, Indonesia

Located at the Sampoerna Strategic Square, PT SAS Institute, Indonesia is a fully owned subsidiary of SAS Inc. USA, one of the largest software companies in the world. With consistent revenue growth and profitability since 1976, SAS has the depth of resources to sustain excellence in product development and customer support. While many competitors have merged, changed ownership or simply vanished, privately held SAS has remained focused on its primary mission – delivering superior software and enhancing customer relationships.

Global reach, Indonesian presence
SAS solutions are used at more than 45,000 sites in over 100 countries – including 91 of the top 100 FORTUNE Global 500® companies – to develop more profitable relationships with customers and suppliers; to enable better decisions; and to move forward with confidence and clarity. More than 11,000 SAS employees – in more than 50 countries and 400 SAS offices – provide local support for global implementations.

Over the last decade, SAS Indonesia has worked with customers across key industries, including:

  • Banking and financial services
  • Telecommunications
  • Public sector (Government)
  • Commercial sector

More than 20 professional staff members in SAS Indonesia collaborate with six local and international system integration companies to provide quality guidance, implementation and service for clients.

Award-winning customer support
SAS customers receive a full suite of support services at no extra charge, including skilled telephone technical support and unlimited, around-the-clock online technical support.

An online customer support center provides always-on access to a wealth of technical support, reference information, educational resources and communities. Knowledge-sharing is continuously available through regular seminars, Webcasts and an expansive selection of training courses.

Financial strength
SAS' record of revenue growth in every year of its existence makes it a stable business partner; it also enables SAS to reinvest a substantial percent of revenues in R&D each year to continually improve its products. This commitment to innovation is one reason why the overwhelming majority of SAS customers renew their software licenses every year.