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SAS India launches warranty analysis solution - Oct 09 - 2003

Business intelligence solutions company, SAS India, on Thursday announced the launch of its warranty analysis solution for Indian automotive and manufacturing industries.

"The solution presents opportunities to manufacturing companies to proactively identify issues and opportunities, differentiate with exceptional customer service, build customer loyalty and in the process enhance the brand reputation and lifetime value from each customer relationship." Vivek Gokarn, managing director, SAS India said in a statement here.

The solution allows an organisation to identify questionable warranty claims to detect fraudulent activities and take note of emerging issues before they become critical.

It collects and manages the data from disparate sources and organises it for process modelling, data mining and detailed data analysis, it added.

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