Services

Consulting Technical Support Training

Turn your business strategies into real competitive advantage. Whether you're implementing a departmental data mart or an enterprise-wide decision-support system, SAS blends award-winning software with flexible business and technical consulting services for you. SAS Consultants take the time to listen and learn about your organization and its business environment before recommending a project plan that maximizes your return on investment. SAS consultants are business and industry experts, application developers, project managers, statisticians, and other business and IT professionals.

Services such as installation, needs assessment, prototyping, or short-term technical assistance help you reap the benefits of your SAS solutions as quickly as possible. We have hands-on experience in a broad range of industries and a track record of proven successes in pharmaceuticals, banking and financial services, telecommunications, retail, manufacturing and others. Using state of the art technologies and proven methodologies, SAS Consultants can build custom applications that are both scalable and portable across all your computing platforms. Consultants also share their knowledge so your staff can manage the results of the project independently.

SAS Consulting not only offers you experienced people, but also ensures that valuable knowledge is transferred to your internal resources. The primary objective of this is to encourage all customers to become self sufficient in the deployment and use of the product, so a skills transfer element is a fundamental component of all the services offered.

All consulting services are designed to address customers' key business problems, especially in areas such as:

• Analytical CRM
• Advanced Analytics
• Warranty Analysis
• Anti-Money Laundering
• Financial Consolidation & Reporting
• Activity – Based Management
• Risk Management
• Industry Intelligence Solutions

Data Warehousing
The foundation of the Data Warehousing service is SAS's Rapid Warehousing Methodology. It provides a framework to support customers in the implementation of Data Warehouses and Data Marts. The methodology supports an iterative approach to development, delivering business benefit from the earliest point in the warehousing process. Data warehousing projects are undertaken on a partnership basis, with the customer providing experience relating to the issues relevant to their business. Experience has shown that Data Warehousing projects are rarely successful when driven purely by either business or IT staff, and our methodology is focused on creating a team from both areas to work together.

Data Mining
The application of Data Mining techniques, either on top of an existing Data Warehouse or from the initial point of data extraction. SAS' 'SEMMA' approach (Sample, Explore, Modify, Model, Assess) to Data Mining provides a robust framework for undertaking sophisticated analysis, backed up by the usage of simple to use reporting and visualization tools to aid in data cleaning and transformation. Enterprise Miner software then provides a project based analysis environment, and SAS consultants can undertake skills transfer in the use of this product with the customer's own data.

Installation and Migration Assistance
With complex hardware/software configurations, installation assistance can be provided to ensure a 'robust' platform for future developments. Such assistance also helps plan and implement upgrades from an earlier release of SAS software. This service can also include advice about moving applications between different computing platforms, for example rightsizing and conversion to two or three tier client/server operation.

Application Review / System Audits
To review the design and efficiency of SAS software based systems. This may be on a complete system, or alternately may take place at predetermined review points throughout a project when the customer's own staff or third parties are undertaking development work. In the latter case, these 'milestones’ offer the opportunity to validate the design approach and consider new options if necessary.