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Customers

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Business Analytics

  • Brooks BrothersAccurate inventory forecasts help this high-end clothing retailer remain profitable as it expands operations around the globe.
  • ENMAX EnergyOpting to implement SAS Analytics is one step that is helping ENMAX Energy achieve its goal when it comes to balancing supply and demand.
  • QuaestorThis Hungary-based enterprise -- which operates in the financial services, communications and travel industries -- boasts costs savings and efficiencies across business lines with SAS Business Analytics.
  • RBCRoyal Bank of Canada (RBC) wanted a way to detect fraudulent mortgage, loan and credit line applications before they cost the bank money. The challenge was in preventing fraud without affecting legitimate customers. RBC used SAS® to build a fraud rules application that leverages powerful analytics to target suspect applications.
  • Valence HealthValence HealthWith SAS Analytics, Valence Health helps groups of independent doctors and hospitals leverage the economies of scale that come from clinical integration while managing risk, achieving financial success and providing a higher quality of health care to patients.

Customer Intelligence: General

  • The Wine HouseThe Wine HouseUsing SAS, The Wine House discovered $400,000 of lost inventory, reduced aged inventory by 40 percent and has real-time access to customer data for better targeted marketing.

Customer Intelligence: Cross-Sell/Up-Sell

  • QuaestorThis Hungary-based enterprise -- which operates in the financial services, communications and travel industries -- boasts costs savings and efficiencies across business lines with SAS Business Analytics.

Customer Intelligence: Customer Analytics

  • VerizonMajor telecom operator produced a 360-degree view of customers in less than three months, improving campaign close rates (sales) by more than 250 percent.

Customer Intelligence: Customer Retention

  • QuaestorThis Hungary-based enterprise -- which operates in the financial services, communications and travel industries -- boasts costs savings and efficiencies across business lines with SAS Business Analytics.
  • VerizonMajor telecom operator produced a 360-degree view of customers in less than three months, improving campaign close rates (sales) by more than 250 percent.

Customer Intelligence: Customer Segmentation

  • QuaestorThis Hungary-based enterprise -- which operates in the financial services, communications and travel industries -- boasts costs savings and efficiencies across business lines with SAS Business Analytics.
  • VerizonMajor telecom operator produced a 360-degree view of customers in less than three months, improving campaign close rates (sales) by more than 250 percent.

Customer Intelligence: Online Behavior and Customer Experience

  • Lotte.comOnline retailer measures sales increases attributed to enhanced customer insight, better understands customers' online behavior, reaches high-profit customers and influences purchase decisions with SAS for Customer Experience Analytics.

Data-Driven Decision Making

  • FCCI Insurance GroupUS commercial insurer expects hefty gains using SAS Analytics to select the right accounts and to price products appropriately.

Drug Discovery and Development

  • Solvay PharmaceuticalsSAS Drug Development helps Solvay Pharmaceuticals expedite and globalize the drug development process.

Financial Intelligence: General

  • IDS GmbHThis German financial-services firm counts on SAS for seamless data integration, thus providing more precise risk reports and a more accurate means for meeting government standards.
  • Vestas WindVestas, the world’s leading producer of high-tech wind power systems, uses SAS to achieve an accurate, enterprisewide view of all its divisions and activities.

Financial Intelligence: Activity-Based Management

  • VisaWith SAS, Visa now builds more robust, user-friendly models to calculate customer and product profitability in far less time. Now, Visa can see 100 percent of the organization by product, client, product within clients, or clients within products.

Fraud Prevention and Detection

  • GE Consumer & IndustrialThere are leads and indicators to assist auditors in identifying fraudulent claims. In a blind test, SAS analyzed an unfamiliar set of data to show that SAS was able to identify suspect claims without industry knowledge. GE C&I now audits 100 percent of claims for suspicious activity.
  • Los Angeles CountyLos Angeles CountyHighly accurate social network analysis powered the county's fraud-detection efforts, generating an annual return of nearly $30 million.
  • RBCRoyal Bank of Canada (RBC) wanted a way to detect fraudulent mortgage, loan and credit line applications before they cost the bank money. The challenge was in preventing fraud without affecting legitimate customers. RBC used SAS® to build a fraud rules application that leverages powerful analytics to target suspect applications.
  • Viseca Card ServicesSwitzerland’s largest credit card company uses advanced SAS Analytics to reduce losses due to fraud by 15 percent – a record few credit card companies can match.

Governance, Risk, and Compliance

  • IDS GmbHThis German financial-services firm counts on SAS for seamless data integration, thus providing more precise risk reports and a more accurate means for meeting government standards.

Human Capital Intelligence

  • North Carolina Office of State PersonnelNorth Carolina Office of State PersonnelCombining multiple data sources into a single data warehouse with SAS provides a holistic view of the state talent pool as well as the forecasting and predictive modeling-capabilities that allow for proactive workforce planning.

IT Management

Partners

  • ENMAX EnergyOpting to implement SAS Analytics is one step that is helping ENMAX Energy achieve its goal when it comes to balancing supply and demand.
  • ODECODECRegional utility cooperative in Eastern United States keeps electricity costs to a minimum, thanks to accurate demand forecasts generated with SAS Analytics.
  • The Wine HouseThe Wine HouseUsing SAS, The Wine House discovered $400,000 of lost inventory, reduced aged inventory by 40 percent and has real-time access to customer data for better targeted marketing.
  • VerizonMajor telecom operator produced a 360-degree view of customers in less than three months, improving campaign close rates (sales) by more than 250 percent.

Performance Management

  • Maine Medical Center100 percent of heart failure patients receive quality care as benchmarked by national organizations, and a medication error reduction process has improved 35 percent.

Risk Management

  • DominionDominion counts on SAS for risk management and decision support on the commodities trading floor.
  • IDS GmbHThis German financial-services firm counts on SAS for seamless data integration, thus providing more precise risk reports and a more accurate means for meeting government standards.
  • VUBOne of the largest banks in Solvakia uses SAS to improve asset and liability management and manage interest rate risk.

Service Intelligence

  • Whirlpool Corp.Whirlpool Corp.Whirlpool achieves significant savings using SAS Warranty Analysis.