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The Canadian SAS User Newsletter

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Customer Support Center

2nd quarter 2004
Message from Customer Value
Message from SAS Canada’s president – Carl Farrell
Management Thoughts on SAS
May Tang has been a SAS user for more than 20 years, in a variety of different industries, and she is delighted to share with you why management finds SAS invaluable.
Key Happenings
Nova Scotia – a center for Business Intelligence
Spring User Session schedule now available.
Education Tips and Tricks
David Ghan is a member of the SAS Education Department and has been with the SAS Toronto office since 1999.
SAS Users @ Work
SAS Programmer walks across Canada
SAS Consulting @ Work
Stephen Wong is a member of the SAS Consulting Department in Toronto and has been using SAS for over eight years.

Message from SAS Canada’s president – Carl Farrell

2004 is a milestone year for SAS Canada in a number of different ways.

After a significant amount of development effort, on March 30, 2004, SAS released the SAS®9 platform. Users globally are demanding that software products offer easy-to-use interfaces and points of navigation which can be tailored to the individual user. Individual users want to be more empowered and less reliant on IT departments; they want intuitive access to the full range of software functionality. The economy will continue to drive IT management's focus on reducing total cost of ownership across departments and enterprises. SAS 9.1 will address these growing needs. This revolutionary breakthrough from SAS combines new technology and architecture with more than 27 years of proven technology and experience. It’s a giant step forward for SAS, our customers and the entire business community: SAS is moving beyond business intelligence as you know it.

We are proud to be the host country for the SAS User Group International (SUGI) 29th annual conference in Montreal beginning on May 9. We are expecting over 3,000 SAS users to attend and participate in more than 400 presentations, papers and demos. Registration to date is significantly up over previous years, and I am pleased to see that over 300 Canadian users have already registered for this premier event. If you have not already registered, I urge you to come join the best SAS minds in the world during what will be an exceptional and diverse conference. Also be sure to check out the entertainment on Tuesday evening – it will have a definite SAS Canada flavor!

In 2002, I saw that the traditional SAS User Groups in Canada needed a little help to re-establish themselves. SAS Canada embarked on a program that, to date, has traveled to 13 cities, been involved with 37 meetings, met with over 2,000 SAS users and helped establish five new user groups. I am proud to say that today Canada has six user organizations representing 350 users, with another 300 users attending annual user sessions in their local cities. I would like to thank the numerous volunteers who organize these groups and all the participants who give their time to share their SAS experiences with others, and the invaluable feedback that these events provide to SAS Canada. Today, we have a vibrant and vocal user community in Canada, and we will do our best to support it.


Please let us know if the Customer Value team can help you with any of your SAS needs. Christy Hobley, Martha Casanova or Wally Thiessen can be reached at: cvp@can.sas.com.


Nova Scotia – a center for Business Intelligence

Over the past six years, the School of Business at Dalhousie University has become renowned for its talent pool in the business intelligence field. From the establishment of the Marketing Informatics concentration for both graduate and undergraduate students, the school has seen a keen interest in the courses offered within this area. Some newly developed MBA courses, such as Knowledge Discovery in Databases, have benefited from the introduction of SAS Enterprise Miner (SAS’ award-winning data mining tool) in the syllabus. Students develop not only technical skills by building models, for example, but also business skills that make them a hot commodity on the Toronto labor market.

The centerpiece of these courses is a large, hands-on, data mining project that uses real data. The extensive exposure students have to real business problems – going through the knowledge discovery process, from the identification of a business problem (or opportunity) to the creation of a marketing strategy based on the data mining results – is extremely valuable. Even though most companies are doing very little hiring, and some are even eliminating jobs, businesses are increasing their investment in business intelligence tools and personnel qualified to exploit them. Dalhousie students have proven that the knowledge and skills they gain through these courses and their hands-on experience with SAS Enterprise Miner are invaluable assets. Graduates of the MI program are in high demand, as companies recognize the program and the talent it produces.

Alex Filimon, the KDD instructor at Dalhousie, has also started offering a Customer Relationship Management course at Acadia University that uses SAS Enterprise Miner. Acadia is the first primarily undergraduate university in Canada to offer this course to its students. This newly developed partnership is a big step forward in improving Acadia’s Advantage program, which provides students with laptops and gives them access to various business software packages.

With these new developments and accomplishments, Nova Scotia has a chance to develop and play a significant part in Canada’s knowledge-based economy. The “only regret that I have,” says Filimon, “is that most of our students leave the province after graduation. While this is great for our reputation, I recognize that there is a need for more education and training for local companies and business analysts. I’m hoping that, together with SAS, we’ll build a strong community of SAS users in Atlantic Provinces.”

BIO: Alex Filimon is currently conducting research on knowledge discovery in medical databases. He is a partner with The Novus Consulting Group in Halifax and a lecturer with Dalhousie and Acadia universities. You can contact him at 902-489-2665 or afilimon@novusconsulting.com.

Spring User Session schedule now available.

The following is a list of events and locations. If you are interested in attending, please register at this link. (events will be added to this Web site approximately 4 weeks prior to date).

 Date

 City

 Location

 User Group & Contact

 June 22

 Whitehorse

 TBD

 Christy Hobley (416-307-4645)

 June 10

 Saskatoon

 University of Saskachewan

 Christy Hobley (416-307-4645)

 June 9 - TBC

 Winnipeg

 TBD

 Christy Hobley (416-307-4645)


Esmail Ramji – Edmonton

Company: Not Just Consulting Ltd.

SAS History:  Over 30 years ago, Esmail was severely burned in a house fire. Despite the many obstacles he had to overcome as a burn victum, Esmail completed a university education and has had a successful career in the information technology field. He has been a user, trainer and strong supporter of SAS for more than 20 years. In late April 2004 he began a walk across Canada and will be visiting numerous burn units across the country in hopes of raising money to assist in the rehabilitation of burn victims and other people with similar disabling disfigurements.

For more on Esmail, including his “Techie Tip,” click here

May Tang – Toronto

May Tang currently manages a team of biostatisticians at Aventis Pasteur. May feels that pharmaceutical organizations spend enormous amounts of time on countless tests during all phases of drug development. Only a small number of these tests can be used for further studies. SAS software enables total data management, analysis, reporting and documentation, thus reducing overall development timeframes. SAS integrates effectively and efficiently into other electronic file management processes, speeding the launch of the approval and drug marketing phases substantially. Find out more about May and her management thoughts.


David Gahn has worked with SAS as an instructor for more than five years, teaching a variety of courses in the programming and reporting curricula in addition to SAS/ACCESS material and a SAS/IntrNet course for Web application development. Previous to working with SAS, as a university student David used SAS for data processing and statistical analysis.

For more on David and his techie tips, click here.


Prior to joining SAS in January 2004, Stephen Wong was employed by TD Canada Trust, Technology Solutions with the role of IT Manager. From 1996 to 2000 he held the position of Consultant with SAS Canada and represented SAS as a keynote speaker at Data Warehousing Conference in the Telecommunication Industry in Buenos Aires, Argentina; Sao Paulo, Brazil; and Mexico City.

For more on Stephen and his techie tips, click here.

 

 

 

Title:
Programming Techniques for Object-Based Statistical Analysis with SAS Software
Authors:
Tanya Kolosova and Samuel Berestizhevsky
Reviewed by: Kamran Jafry, Senior technical systems analyst, RBC Financial Group
Kamran Jafry is part of the technical group at RBC that provides central support for the bank’s SAS platform.

Reviewer's OpinionSeveral key areas really appealed to me when looking at this book: being able to reuse code, taking advantage of the Data Dictionary programmatically, utilizing reusable macros, and data analysis using generic code that can be modified easily to fit the user’s needs.
Full review...

If you would like to review a book, please contact the Customer Value team


That SAS has commited $30 Million to new Canadian headquarters in Toronto?
(March 9, 2004) - Mayor David Miller joins SAS Canada President, Carl Farrell and Economic Development Committee Chair, Councillor Brian Ashton in groundbreaking ceremony and celebration of investment into community. Read on...

You can easily find out what’s new in SAS 9.1 from new products to updates and enhancements
Go to the SAS®9 link from our support.sas.com website

You can get up-to-date technical and business information by subscribing to SAS' e-newsletters. Click here for details.

For details on all of SAS' products and solutions, click here


Tuesday, May 18 - ABM Private Sector Breakfast Seminar - Toronto For details on this breakfast seminar, click here.

SAS is offering a series of free Web seminars with product demonstrations to help you understand the power of SAS technology. Listen in as SAS experts explain how these solutions can help you make the most of your organization’s data and also learn how customers are succeeding by putting SAS to work for them.

Wednesday, May 19 - The Intelligence Imperative Seminar Series: Focus on SAS Enterprise Miner - 1:00 – 2:30 p.m. ET

Wednesday, June 16 - Intelligence Imperative Web Series: Focus on ETL - 1:00 - 2:30 p.m. ET

For details about the Seminar Series, click here

SAS is also offering a five-part series that kicks off on May 26 and concludes June 30:

Unleashing the Power of SAS®9: A Web Seminar Series - For information, see the http://support.sas.com web site.


SAS®9 was launched on March 30, revolutionizing the business intelligence industry.
Do you know about all the new features that SAS®9 provides for predicting and forecasting? Our one-day course, New Features in SAS System 9, focuses on multithreaded parallel processing, new SAS functions, Perl regular expressions, enhancements to Base SAS procedures, Version 8 compatibility and the new SAS libname engines to Microsoft Access and Excel.
Read more…

Coming soon!! Our July-December 2004 course schedule is currently being finalized and will shortly be downloaded to the Web.
Keep checking support.sas.com/training/canada to view the latest scheduled courses across Canada.

Customer Relationship Management Through Data Mining is returning to Canada.
Recognized industry experts, Michael Berry and Gordon Linoff are presenters for this course. They have most recently co-authored Mining the Web. They have also written two of the most widely read and respected books on data mining: Data Mining Techniques and Mastering Data Mining. With more than 20 years experience, both are CRM experts in applying advanced data mining techniques to generate true business intelligence. To register for the Toronto date, click here...


City of Burlington Manages Growth with Activity-Based Costing SAS Activity-Based Management helps the city of Burlington detect millions in shortfalls and increase cost recovery levels. Click here for full story.

New SAS®9 Software Revolutionizes the BI Industry TORONTO (March 30, 2004) - SAS today delivered SAS®9 to users worldwide, complete with a new platform, enhanced analytics and refined user interfaces that provide fresh insights for solving business problems and driving competitive advantage. Click here for the full story.


Name That Photo contest - Congratulations to Emmy Pahmer who was the first person to send in a response to the Name That Photo contest. The picture at the top of the last newsletter was Olympic Stadium in Montréal, Quebec. Since its creation, the Olympic Stadium has been the host of spectacular events, starting with the Olympic Games of 1976. Professional sports, large-scale entertainment (rock concerts, stunt car shows and large rallies) and trade shows constitute the types of activities held throughout the year at the stadium. There are many ways to describe the Olympic Stadium, but all would agree that it is nothing less than impressive. Due to the 34 slanting consoles making up its skeleton, the Stadium has an immense surface space available behind the stands.
Be the first to tell us where the picture at the top of this newsletter is and win a prize!!! E-mail your guess to cvp@can.sas.com.

Suggestions/Comments
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