SPRING 2009
IN THIS ISSUE:

Bad times or good, SAS® Business Analytics vital to competitiveness

Techie Tips from Herman Lo and Bryan Beverly

Upcoming SAS User Group meetings

What’s New with SAS® 9.2: A Note from SAS Services

TRIVIA

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EVENTS
SAS Canada
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A Note From SAS Canada

Last month, about 150 Canadian SAS customers and I had a chance to note winter’s passing with an unfamiliar measuring stick: the famous blossoming cherry trees of Washington, DC. The US capital was the venue for SAS® Global Forum in March; we were among nearly 4,000 SAS customers from around the world who came to hear four days’ worth of presentations, network and train – with a little sightseeing thrown in for good measure.

To kick off the 2009 user forum, SAS CEO Jim Goodnight gave some insight during his opening address into how SAS can add value for organizations struggling with the challenges of the current global economic climate. If you were unable to attend our biggest user event of the year, be sure to view this insightful roundup: “7 short videos not to miss from SAS Global Forum.” Of particular note, CTO Keith Collins discusses the SAS 9.2 wave 2 release as well as 90 other releases you will see from SAS in 2009. For a comprehensive list of all the papers that touched on the SAS 9.2 upgrade, click here.   

The event was a great experiment in putting social media to the test as a business tool. From real-time Twitter updates to daily video blog entries, SAS users connected directly to each other in innovative and instantaneous ways. NetVibes is a hub site for all of SAS’ forays into social media: have a look to get an “insider’s view!” Check out the special SGF 101 tab in this newsletter for more information on how we’re using social networks at SAS. 

For a little good old-fashioned face-to-face networking, SAS Canada once again hosted the Canada Night Out. What started as a low-key social evening several years ago has evolved into one of the marquee events of the conference. More than 100 Canadians played “Canadian Trivia” and tried to stump our special guest customers from Latin America who joined the party.

SAS Global Forum was such a great event, we feel compelled to share the fun: SAS Canada has set up a public Flickr photo pool to submit photos of the Canadian SAS Global Forum experience. Dive in and have a look; maybe you’ll see yourself or someone you know.

An important part of the SAS success story is the strong support we receive from our customers. In return, we like to recognize key individuals by sponsoring them to go to SAS Global Forum. This year, there were two people who stood out: Dr. Arthur Tabachneck, a Department Director at the Insurance Bureau of Canada, who was this year’s Customer Value Award winner; and Ron Kaine, Associate Director, Credit Risk Management at Bell Canada, who won the insights analytics contest. Congratulations to both Art and Ron! You can read more about both of them in the SGF 101 section.

All the best for an enjoyable spring and summer!

Best,

Matt Malczewski
Users Group Program Manager

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