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Business Analytics

  • Banco BHDMore in-depth customer knowledge helped the bank realize a 40 percent credit card approval success rate and a 40 percent lift in cross-sell revenues.
  • BBMBBM Canada supplies radio and television audience ratings services to the Canadian advertising industry. BBM’s membership includes TV and radio stations and networks, advertising agencies and advertisers. With huge volumes of data to process and analyze from its ongoing audience survey sweeps, BBM Canada relies on a powerful SAS® analytics solution with automated modeling capabilities to improve accuracy in survey sample forecasting and provide deeper data analysis.
  • Bell CanadaBell CanadaCanada’s largest telecommunications company, Bell Canada, needed to find an edge in the highly competitive wireline, wireless, Internet and satellite TV services market. Maintaining good relationships with loyal customers was of central concern. The company turned to SAS® to help it understand and segment its customer base to better tailor customer interactions. Targeting customers in this way has improved service and reduced churn for Bell Canada.
  • Brooks BrothersAccurate inventory forecasts help this high-end clothing retailer remain profitable as it expands operations around the globe.
  • DelviniaDelvinia wanted to increase its competitive advantage by using SAS® to develop an Insight Engine that allows the firm to analyze more data than before, in half the time.
  • ENMAX EnergyOpting to implement SAS Analytics is one step that is helping ENMAX Energy achieve its goal when it comes to balancing supply and demand.
  • Nippon PaperThis major manufacturer in Japan reports cost savings and an uptick in business quality using SAS to unify various business intelligence systems.
  • RBCRoyal Bank of Canada (RBC) wanted a way to detect fraudulent mortgage, loan and credit line applications before they cost the bank money. The challenge was in preventing fraud without affecting legitimate customers. RBC used SAS® to build a fraud rules application that leverages powerful analytics to target suspect applications.
  • Royal Bank of Canada (RBC)As Canada’s largest bank, the Royal Bank of Canada (RBC) has succeeded by building and maintaining trusted relationships with its millions of customers around the world.
  • TELUSTELUS optimizes bandwidth and service with help from SAS®.

Compliance: Général

  • VUBOne of the largest banks in Slovakia, VUB manages credit risk through data integration with SAS.

Compliance: Anti-Money Laundering

  • Banque LaurentienneLes classifications, paramètres et scénarios mis au point par SAS, combinés à la flexibilité de la solution Anti-Money Laundering de SAS permetteront à la Banque Laurentienne de non seulement être à la fine pointe de la technologie, mais également de s’adapter aux réalités et aux défis futurs.

Compliance: Basel II

  • VUBOne of the largest banks in Slovakia, VUB manages credit risk through data integration with SAS.

Corporate

  • SASUsing SAS Supplier Relationship Management to analyze spend and score suppliers, SAS negotiates better rates, reduces costs.

Customer Relationship Management: Général

  • Confused.comClarity in customer insight at Confused.com: using SAS® to understand and target customers
  • George Brown CollegeIt began teaching SAS® Enterprise Miner™ and SAS® Enterprise Guide® to marketing students in its business program so graduates would gain valuable experience in using analytics to solve complex problems facing today’s business decision makers.
  • IndigoIndigoIncreased competition from online book retailers offering cut-rate prices has plagued brick-and-mortar booksellers. But Indigo Books & Music – Canada’s largest book retailer – knows many readers crave the book shopping experience. To attract repeat business from regular shoppers, the company is using SAS® Analytics to sift through more than 10 years’ worth of transaction and loyalty program data to create a “book DNA” profile for each customer.
  • ING DIRECT CanadaING DIRECT CanadaCampaign productivity has jumped tenfold because campaigns now take hours to execute rather than one or two weeks. And, the bank can now target its messaging specifically and even automate to reduce the day-to-day workload.
  • Laurentian BankLaurentian BankLaurentian Bank found that targeted campaigns are more successful marketing tools than mass mailings. Campaign response rates increased from single to double digits when the bank began using SAS® to target campaigns to its customer segments.
  • Monster CanadaSAS helps Canada's leading career management portal increase customer retention by 15 percent, sales force productivity by 40 percent and marketing efficiency by 40 percent.
  • SaskTelGaining insight into customer behavior helps this Canadian communications provider keep existing customers and attract new ones.
  • ScotiabankScotiabankScotiabank, one of Canada’s leading financial institutions, mines through data from about seven million customers on any given month to generate leads and create targeted marketing campaigns. SAS® Marketing Optimization enables the bank’s analysts to pull insights from the account data and make the most of each customer interaction.
  • Yapi KrediFor customer intelligence that helps it improve its cross-sell rates, Turkish bank Yapi Kredi relies on SAS .

Customer Relationship Management: Cross-Sell/Up-Sell

  • ING DIRECT CanadaING DIRECT CanadaCampaign productivity has jumped tenfold because campaigns now take hours to execute rather than one or two weeks. And, the bank can now target its messaging specifically and even automate to reduce the day-to-day workload.
  • Yapi KrediFor customer intelligence that helps it improve its cross-sell rates, Turkish bank Yapi Kredi relies on SAS .

Customer Relationship Management: Customer Retention

  • ING DIRECT CanadaING DIRECT CanadaCampaign productivity has jumped tenfold because campaigns now take hours to execute rather than one or two weeks. And, the bank can now target its messaging specifically and even automate to reduce the day-to-day workload.

Customer Relationship Management: Customer Segmentation

  • Laurentian BankLaurentian BankLaurentian Bank found that targeted campaigns are more successful marketing tools than mass mailings. Campaign response rates increased from single to double digits when the bank began using SAS® to target campaigns to its customer segments.

Customer Relationship Management: Marketing Automation

  • ING DIRECT CanadaING DIRECT CanadaCampaign productivity has jumped tenfold because campaigns now take hours to execute rather than one or two weeks. And, the bank can now target its messaging specifically and even automate to reduce the day-to-day workload.
  • SaskTelGaining insight into customer behavior helps this Canadian communications provider keep existing customers and attract new ones.
  • ScotiabankScotiabankScotiabank, one of Canada’s leading financial institutions, mines through data from about seven million customers on any given month to generate leads and create targeted marketing campaigns. SAS® Marketing Optimization enables the bank’s analysts to pull insights from the account data and make the most of each customer interaction.

Customer Relationship Management: Marketing Optimization

  • ScotiabankScotiabankScotiabank, one of Canada’s leading financial institutions, mines through data from about seven million customers on any given month to generate leads and create targeted marketing campaigns. SAS® Marketing Optimization enables the bank’s analysts to pull insights from the account data and make the most of each customer interaction.

Data-Driven Decision Making

  • ScotiabankScotiabankThe financial services industry is a high-risk, competitive business. To meet these challenges, Scotiabank – Canada’s largest international bank – needed a solution to help manage data quality across its retail, small business and commercial banking lines, as well as new acquisitions and mergers.

Drug Discovery and Development

  • Eli Lilly and CompanyEli Lilly and CompanyWith help from SAS, Eli Lilly and Company gains the power to provide scientific insights and make better business decisions while managing compliance to regulatory requirements.
  • Nth AnalyticsProject timelines shrink by 25 percent when Nth Analytics teams up with SAS.

Financial Intelligence: Général

  • Vestas WindVestas, the world’s leading producer of high-tech wind power systems, uses SAS to achieve an accurate, enterprisewide view of all its divisions and activities.
  • Zürcher KantonalbankTo meet regulatory reporting requirements and earn higher profit margins, Zürcher Kantonalbank turns to SAS solutions.

Financial Intelligence: Activity-Based Management

  • Danish National Board of HealthUsing SAS Activity-Based Management, the Danish National Board of Health enhances financial intelligence at hospitals across the country.
  • Héma-QuébecTo make sure they accurately bill hospitals for services, Héma-Québec relies on SAS.

Financial Intelligence: Financial Reporting/Planning

  • FaktaFakta, the leading Danish discount retail chain, chooses SAS Financial Management Solutions for better forecasting, budgeting and reporting.
  • NC Museum of ArtNC Museum of ArtThe museum can track expenses on multiyear projects with ease and provide board members with up-to-date finances, and it also passed a recent audit with no adjustments.
  • Vestas WindVestas, the world’s leading producer of high-tech wind power systems, uses SAS to achieve an accurate, enterprisewide view of all its divisions and activities.

Fraud Prevention and Detection

  • Banque LaurentienneLa Banque Laurentienne fait déjà confiance à SAS® dans d’autres sphères d’activité, principalement pour ses opérations reliées aux risques de crédit et à la segmentation de marchés. « Nous avons développé des liens de collaboration ainsi qu’un grand respect pour les compétences de SAS®, ce qui nous fait aborder avec confiance ce projet d’implantation.
  • Banque LaurentienneLa Banque Laurentienne a également fait l’acquisition de deux autres solutions de SAS® : l’Enterprise Case Management et l’Anti-Money Laundering . La Banque Laurentienne est la première banque à utiliser de façon unifiée ces produits et devient un véritable leader canadien dans la lutte contre les crimes financiers.
  • Banque LaurentienneEn combinant trois solutions du SAS® Enterprise Financial Crimes Framework for Banking, la Banque Laurentienne est la première banque à utiliser de façon unifiée ces produits et devient un véritable leader canadien dans la guerre contre les crimes financiers.
  • GE Consumer & IndustrialThere are leads and indicators to assist auditors in identifying fraudulent claims. In a blind test, SAS analyzed an unfamiliar set of data to show that SAS was able to identify suspect claims without industry knowledge. GE C&I now audits 100 percent of claims for suspicious activity.
  • HSBCHSBCWith SAS, this global financial leader has achieved significantly lower incidence of fraud across tens of millions of debit and credit card accounts, significantly exceeding aggressive objectives.
  • RBCRoyal Bank of Canada (RBC) wanted a way to detect fraudulent mortgage, loan and credit line applications before they cost the bank money. The challenge was in preventing fraud without affecting legitimate customers. RBC used SAS® to build a fraud rules application that leverages powerful analytics to target suspect applications.

IT Management: Général

  • Shanghai Baosteel GroupTo improve monitoring and reporting, Shanghai Baosteel's Shanghai Baosight IT division uses SAS and sees increases in efficiency, reliability, productivity, and reporting.

IT Management: Charge Management

IT Management: Resource Management

  • Banque Generale du LuxembourgSAS gives the Banque Generale du Luxembourg a clearer view of IT costs.
  • Shanghai Baosteel GroupTo improve monitoring and reporting, Shanghai Baosteel's Shanghai Baosight IT division uses SAS and sees increases in efficiency, reliability, productivity, and reporting.

Merchandise Intelligence: Général

  • Family DollarMerchandising initiative helps rocket one of the fastest-growing US retailers to the top of the S&P 500.

Merchandise Intelligence: Merchandise Planning

  • Family DollarMerchandising initiative helps rocket one of the fastest-growing US retailers to the top of the S&P 500.

OnDemand Solutions

  • GE Consumer & IndustrialThere are leads and indicators to assist auditors in identifying fraudulent claims. In a blind test, SAS analyzed an unfamiliar set of data to show that SAS was able to identify suspect claims without industry knowledge. GE C&I now audits 100 percent of claims for suspicious activity.

Performance Management

  • ConocoPhillips NorwayLongtime SAS customer ConocoPhillips Norway manages performance and achieves a safer working environment using SAS.
  • Héma-QuébecTo make sure they accurately bill hospitals for services, Héma-Québec relies on SAS.
  • Maine Medical Center100 percent of heart failure patients receive quality care as benchmarked by national organizations, and a medication error reduction process has improved 35 percent.
  • POSCOThe world's largest steel manufacturer saves $15.5 million in manufacturing costs with SAS Business Analytics.

Risk Management: Général

  • DominionDominion counts on SAS for risk management and decision support on the commodities trading floor.
  • VUBOne of the largest banks in Slovakia, VUB manages credit risk through data integration with SAS.
  • Zürcher KantonalbankTo meet regulatory reporting requirements and earn higher profit margins, Zürcher Kantonalbank turns to SAS solutions.

Risk Management: Credit Risk Management

  • VUBOne of the largest banks in Slovakia, VUB manages credit risk through data integration with SAS.

Service Intelligence

  • GE Consumer & IndustrialThere are leads and indicators to assist auditors in identifying fraudulent claims. In a blind test, SAS analyzed an unfamiliar set of data to show that SAS was able to identify suspect claims without industry knowledge. GE C&I now audits 100 percent of claims for suspicious activity.

Strategy Management

  • ConocoPhillips NorwayLongtime SAS customer ConocoPhillips Norway manages performance and achieves a safer working environment using SAS.
  • Maine Medical Center100 percent of heart failure patients receive quality care as benchmarked by national organizations, and a medication error reduction process has improved 35 percent.

Supplier Intelligence: Général

  • SASUsing SAS Supplier Relationship Management to analyze spend and score suppliers, SAS negotiates better rates, reduces costs.

Supplier Intelligence: Sourcing Data Quality

  • SASUsing SAS Supplier Relationship Management to analyze spend and score suppliers, SAS negotiates better rates, reduces costs.

Supply Chain Intelligence: Général

  • AmBevAmBevLatin America's largest beverage company sees a 50 percent improvement in turnover rates with SAS.
  • Kirin Brewery CompanyKirin Brewery Company of Japan relies on SAS for accurate forecasts of inventory levels.
  • POSCOThe world's largest steel manufacturer saves $15.5 million in manufacturing costs with SAS Business Analytics.
  • SR Technics SwitzerlandThe world-renowned aircraft operation, SR Technics Switzerland, relies on SAS to help meet industry safety standards.

Supply Chain Intelligence: Demand Management

  • AmBevAmBevLatin America's largest beverage company sees a 50 percent improvement in turnover rates with SAS.
  • Kirin Brewery CompanyKirin Brewery Company of Japan relies on SAS for accurate forecasts of inventory levels.

Supply Chain Intelligence: Quality Lifecycle Analysis

  • POSCOThe world's largest steel manufacturer saves $15.5 million in manufacturing costs with SAS Business Analytics.

Sustainability

  • Poste Italiane GroupSAS helps this postal company reach energy efficiency goals with business intelligence solutions.