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Customer support can take a number of forms at SAS Institute. Whether you need to find out about users groups in your area, have a technical support or documentation issue, or just need to check into our customer service area, options exist for all of these and much, much more.
The Customer Value team is dedicated to helping
users and management get the most out of their investments in SAS
software. Contact
the Customer Value Team.
| Users
Groups |
insights -
Canadian Newsletter |
| The Customer Value team is responsible for the ongoing support of user groups across the country. Most major cities across Canada have their own executive committees who plan and execute meetings with the support of SAS. If you would like to receive an invite to the user group meetings in your area, be sure to subscribe. |
Customer
Value publishes an electronic newsletter three times a year. This
e-newsletter is designed to provide Canadian SAS users with
up-to-date information on how they can make their SAS usage
more productive. To ensure that insights is only sent
to interested individuals, it is necessary to subscribe to
our newsletter to receive a regular copy. |
| Academic
Program |
Training |
| SAS
is introducing the Academic Program in Canada to help Instructors
and Academic Institutions maximize their students’ educational
experience. Take
a moment to review the helpful resource material, aimed
at educating and making curricula planning straightforward
and more effective. |
SAS Institute (Canada)
Inc.'s Education Department is committed to offering the highest
quality of training. Our training products and services are
designed to help you use SAS software to achieve your business
goals. By offering a variety of training formats, we enable
your organization to choose the training that best meets your
requirements. |
| SAS Worldwide
Service and Support |
Consulting
Services |
| Supporting your on-going
SAS usage needs requires more than a technical support hotline. We've
built a web site that also provides valuable information on:
documentation, code samples, software downloads, SAS certification
and more.(support.sas.com) |
SAS consultants take the
time to listen and learn about your distinct business challenges
and enterprise goals. With this knowledge we provide a full
range of flexible consulting services from initial business
analysis to final delivery; ensuring your long-term success. |
| Customer Value Award |
|
| The Customer
Value Award has been created to honour and reward individuals
for their ongoing support in their local SAS community. The
annual recipient is entitled to a complimentary trip to SAS Global Forum. |
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