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Second Quarter 2012

COVER STORY

Globe Telecom listens to be heard

CEO Ernest Cu on how the Philippines' second-largest telco knows exactly what its 30 million customers want. More

 
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Features

*NEW* -- SAS and DataFlux combine to meet your changing data management needs
Incorporating DataFlux into SAS helps SAS customers build an integrated information management strategy.
Avoid gridlock
Grid computing reduces processing time by 90 percent for Bank of America.
Big ideas
Your industry, before and after high-performance analytics.
Stylish, high-tech and good for you
From fashion to manufacturing to dairy, analytics helps small to midsize companies grow.
Social media: Driving profits or popularity?
Five best practices for linking social media to business results.
At the speed of marketing
How can marketers follow customers across channels and make the most of every interaction? Lori Bieda has answers.
Quality patient care today and tomorrow
Historic Italian hospital goes high-tech to control costs and ensure quality patient care.

Columns

CIO insights
Winning the data 'arms race'
Four essential strategies for CIOs.
Business analytics
A barrel of schnapps, an incompetent leader and business analytics
What do these three things have in common? Author Evan Stubbs explains.
Tech highlight
Your top 10 checklist for IT
What should your IT department be working on right now?
Emerging trends
Unlocking fraud networks
Dan Barta introduces a hybrid approach for fighting fraud.
Best of blogs
Is big data overhyped?
SAS VP and CMO Jim Davis responds.
Editor's note
Is your industry ready for a makeover?
Editor-in-Chief Anne-Lindsay Beall on changes happening in major industries, thanks to big data and high-performance analytics.

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