Five organizations with award-winning analytics
Meet the 2010 SAS Enterprise Excellence Award Winners
What do you get when brilliant people connect with SAS’ cutting-edge technology? Amazing innovations. To recognize our most innovative customers, SAS created the Enterprise Excellence Award. Each of these award winners is using SAS in new and interesting ways to meet key goals and create exceptional value.
Take a look at their stories and see how you can apply their success in your organization.
Canada Post Corporation is the country's largest retail postal network, serving 32 million Canadians and more than 1 million businesses and institutions from coast to coast. Using SAS for business intelligence, data integration, intelligent storage and analytics, Canada Post has had significant advances in operations, health and safety, revenue management and security. “SAS has really helped us leapfrog our analytical road map and has enabled us to produce significant enterprise benefits in a short time frame,” says Canada Post General Manager of Business Analytics and Revenue Management Brian Shea.
GE Rail Services
GE Rail is a service provider for all aspects of rail car and fleet management with operations in the US, Canada and Mexico. The organization uses SAS for data extraction, modeling and statistical analysis, and employs SAS Business Intelligence software to create easy-to-use, Web-enabled solutions and reporting. “We use SAS in almost every aspect of the business,” says GE Rail CIO Bill O’Neill. “The area that makes the most difference to us on a day-to-day basis is rail car maintenance and transportation costs. It’s resulted in at least a million dollars in savings this year in just moving cars from place to place.”
With SAS, Australia’s leading telecommunications company has achieved a tenfold increase in its capacity to track and predict customer behavior and deliver more tailored offers to its customers, resulting in improved customer service, retention and loyalty. “Our customers’ time is precious, and they want value for money,” says Telstra Chief Marketing Officer Kate McKenzie. “With the new system, we are able to better understand how our customers are using their telecommunications services, assess their needs more quickly, and offer the most appropriate products to suit them. All of which, of course, adds up to an improved customer experience.” She added that the new initiative is expected to produce an up to 15 percent improved strike rate across some outbound marketing campaigns.
The US Department of Education
SAS CEO Jim Goodnight presented the SAS Enterprise Excellence Award for Government to the US Department of Education, which oversees research and collects data on more than 50 million students. “SAS considers the Department of Education's work using business analytics for risk management to be a model of excellence,” Goodnight said. “Their ability to identify risk among student loan and grant recipients, prevent fraud and ensure the proper use of federal funds are outstanding results worthy of their commitment to innovative public service.”
Lloyds Banking Group, the largest retail bank in the UK, is also a SAS Enterprise Excellence Award winner.