Global government transformations
SAS Executive Vice President Mikael Hagström on how the public sector is transforming itself
We are living in a time of uncertainty, where government leaders are doing their best to predict future needs and trends. In our experience, we see that different government agencies, departments and ministries are responding to the volatility and ever-changing economic climate in a few different ways.
We see at least six areas where government and public sector organizations are going beyond modernization to transform their institutions for the future. Here are just a few examples within each area:
Transforming the tax system: The Philippines Bureau of Internal Revenue has reduced its federal deficit, improved tax collection processes and realized a 400 percent ROI with data integration and advanced analytics.
Transforming social services: The Provincial Nerve Centre in KwaZulu-Natal, South Africa has used analytics to set and meet critical measurements for economic and human development – and to promote greater information exchange between the government and its people.
Transforming education: Since 1976, SAS has demonstrated its commitment to leading the way for integrating technology into education in order to improve student learning and success throughout the education life cycle. Our CEO, Jim Goodnight, is a sought-after speaker by governments and organizations around the world on education reform.
In government and industry, innovation is not always about invention, but about converging technologies among industries for new and innovative uses. We’ve covered these and other public sector innovations in the fourth quarter 2009 Intelligence Quarterly , a new publication from SAS. It is my hope that it will give you ideas to deploy in your area.
This story appears in the First Quarter 2010 issue of