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Fourth Quarter 2006

COVER STORY

Gear up to compete

Find out how growing sports specialty chain Sport Chalet improves pricing, promotions, space plans and allocations with SAS Merchandise Intelligence Solutions. More

 
sascom voices

Features

Competing on loyalty, not price
Swiss insurer Winterthur retains valuable customers and increases response rates by 50 percent.
Pearl River Resort knows how to win over guests
Find out how the casino consolidates its vast customer data into a clear picture of guest preferences and requirements.
A tune-up for the world’s largest machine
With millions of switches, routers and other network devices, how can telcos ensure phones keep ringing around the globe?
The truth about performance improvement
The first of five articles on what we've learned from more than 1,100 execs about their performance management efforts.
The Basel culture takes root in Korea
Kookmin Bank is Korea's first to comply with the Basel II Accord – and is already feeling the benefits.

Columns

Industry Outlook
Responding to the terrorist funding threat
Learn how banks can use transaction monitoring to halt terrorist funding.
1to1 Impact
Maximizing asset value one customer at a time
Not all high-value customers are created equal, explain Don Peppers and Martha Rogers, PhD
Tech Highlight
Better storage for better business intelligence
Are you using the best data storage solution for your business intelligence activities?
Emerging Trends
Warranty analysis saves time, money and brand reputation
How much could your company save by isolating defects and stopping newly defective merchandise from leaving the factory?
Editor's Note
Business improvements with real results
Editor Alison Bolen on the truth about performance management.

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