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SAS joins Aberdeen at inaugural Chief Service Officer's SummitLeader in BI views the aftermarket as key to success and profitsBOSTON (Oct. 03, 2006) – SAS, the leader in business intelligence, is pointing a spotlight on the previously undervalued and lucrative after-sales service market by sponsoring AberdeenGroup’s inaugural Chief Service Officer’s Summit held in Boston on Oct. 3-4, 2006. “We are pleased to have SAS as a platinum sponsor at the Chief Service Officer’s Summit,” said Mark Vigoroso, Chief Research Officer and Senior Vice President, Service Chain Management, AberdeenGroup. “Forward-thinking manufacturers and their service network partners are recognizing that the service chain is ripe for harvesting profits, revenues and competitive advantage.” SAS is poised to formally release its much-anticipated SAS Service Intelligence Suite in late October during BetterManagementLIVE, an annual executive conference held in Las Vegas. The SI suite is an integrated family of solutions that monitors, predicts and optimizes a company’s service chain. The new suite leads with the proven success of the popular SAS® Warranty Analysis solution in combination with the forecasting strength of SAS® Service Parts Optimization and SAS® Service Operations Optimization. “The post-production service market is an emerging business opportunity for forward-thinking companies,” said Thomas Roehm, SAS Senior Director of Quality and Service. “Our research and customer feedback has revealed that, if properly harnessed, the service organization can make a significant positive contribution to a company’s bottom line by increasing revenue and optimizing costs. We’re enthusiastic about the possibilities that we’re uncovering in this market, and we’re happy to support the AberdeenGroup’s Chief Service Officer’s Summit as a way to introduce the marketplace to this underserved segment.” About AberdeenGroupAberdeenGroup Inc. provides fact-based research and insights focused on the global, technology-driven value chain. Aberdeen’s benchmarking, market and solution assessments, sales acceleration programs, and conferences support Global 5000 value chain and technology executives – and the solution providers who serve them. For more information, visit www.aberdeen.com or call 617-723-7890.
SAS is the leader in business intelligence software and services. Customers at 40,000 sites use SAS software to improve performance through insight into vast amounts of data, resulting in faster, more accurate business decisions; more profitable relationships with customers and suppliers; compliance with governmental regulations; research breakthroughs; and better products. Only SAS offers leading data integration, intelligence storage, advanced analytics and business intelligence applications within a comprehensive enterprise intelligence platform. Since 1976, SAS has been giving customers around the world
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