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SAS scores as ‘Break-Out Leader’ serving apparel industryROI, customer satisfaction propel SAS in 2007 Apparel Software Scorecard SurveyCARY, NC (May 24, 2007) – SAS, the leader in business intelligence, was rated a “Break-Out Leader” in Apparel magazine’s 2007 Software Scorecard Survey because of satisfied production retail customers who gave SAS the highest ROI (return on investment) rating in the Business Intelligence category. SAS also received high customer ratings in the survey’s Overall Satisfaction, User Buy-In/User Friendliness and Customer Service categories. Apparel’s Software Scorecard Survey features the best software vendors serving the apparel marketplace, based exclusively on customer satisfaction ratings. Each year, customers rate their vendors according to the system functionalities they have used, such as business intelligence, warehouse management, supply chain management/sourcing, production, ERP, PLM/product development, design/CAD and color management. Within these software types, vendors are scored on overall satisfaction, apparel market knowledge, ROI, user buy-in/user friendliness and customer service. “Of the approximately 160 apparel- and retail-specific software firms invited to participate in the project, just 50 qualified for inclusion in our Scorecard report,” said Kathleen DesMarteau, Apparel’s Editor in Chief. “So those firms who made the cut have truly demonstrated their excellence in serving our industry.” SAS Global Retail Practice Vice President Lori Schafer notes, “Apparel’s Software Scorecard Survey shows how our customers propel us forward – 2007 promises to be another banner year as we focus on our retail customers’ successes. When we focus on their ROI, their satisfaction and their goals, we win, too.” SAS apparel customers include Carrefour, Eddie Bauer, Federated Department Stores, the Hudson’s Bay Company, JCPenney, Kohl’s, Marks & Spencer, Newport News, The Children’s Place and Tween Brands. There were 363 verified respondents who participated in the scoring process, representing 328 unique apparel retailers, brands and manufacturers. To view the survey online, visit http://www.edgellcommunications.com/main/download.php?_id=214 About ApparelApparel magazine has been the industry’s leading publication for 48 years. It offers technology and business insight from concept to consumer, providing competitive, actionable information to executives representing the world’s most successful apparel brands, retailers and manufacturers. Apparel’s targeted content addresses Retail Intelligence, Supply Chain, Sourcing & Logistics, Concept-to-Spec and Fiber-to-Fabric. An Edgell Communications publication, Apparel also produces the Apparel Executive Forum, Apparel’s Tech Conference, numerous web seminars and research supplements, the Apparel e-Newsletter and apparelmag.com
SAS is the leader in business intelligence and analytical software and services. Customers at 43,000 sites use SAS software to improve performance through insight from data, resulting in faster, more accurate business decisions; more profitable relationships with customers and suppliers; compliance with governmental regulations; research breakthroughs; and better products and processes. Only SAS offers leading data integration, storage, analytics and business intelligence applications within a comprehensive enterprise intelligence platform. Since 1976, SAS has been giving customers around the world
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