Ensuring Delivery of Your E-Newsletters

An increasing number of e-mail clients (Outlook, AOL, Hotmail, etc.) are including spam blockers that can affect delivery and display of some e-mail messages. This means that some of the e-newsletters you have subscribed to might not reach you, or they might be displayed without images.

To ensure that you continue receiving your subscriptions, and that they display properly, we recommend adding SAS to your list of safe senders. Here are some instructions to help you do that:

• Outlook 2003: You have several options to choose from:


1. Go to "Actions" on your e-mail menu bar. Select "Junk E-mail" from your pulldown menu. Select "Add Sender's Domain to Safe Senders List."
2. Right-click in the message and select "Add the Domain to Safe Senders List".
3. Go to Tools on the menu bar. Select "Options" in the pull-down menu. Under "Preferences", select "Junk E-mail". Then click on the "Safe Sender" tab. Click the "Add" button. Type "@sas.com" in the text box.


• AOL 9.0: You can do either of the following:
1. Add the e-newsletter mail address to your address book.
2. Reply to the newsletter. If you reply to your email, AOL will automatically put the e-newsletter address in your address book.


• MSN Hotmail: Go to the "Options" page. On the left side of the page, click "Mail," and then click "Junk E-Mail Protection." Click "Add Senders to Safe List." Type "@sas.com," and then click "Add."



• Yahoo! Mail: Use the "Not Spam" button to report messages you want in your Inbox that were delivered to your Bulk folder.



• Earthlink: If you have the e-newsletter e-mail address in your Address Book, Earthlink will not block it. Go to your Address Book, click the "Add" button. You only need to enter the e-mail address under Internet Information.