SAS® Retail News Second Quarter 2008 www.sas.com | Subscribe | Unsubscribe Staples attracts and retains great customers » Staples is using analytics to retain its best customers, stock stores and specialty centers with the right mix of products to maximize profitability, and make personalized offers to customers. Ivona Piper, Staples’ VP of Database Marketing, explains how they're doing it.   Special Reports Inside the mind of the retail CEO » NRF President and CEO Tracy Mullin attended SAS Global Forum in San Antonio in March and shared her thoughts with us on the hottest issues in retail. Find out what this industry insider says you can do to stay ahead of the competition. Succeeding in a consumer-driven environment » The Internet tips the playing field towards the consumer. Performance management helps level it. Confronting metric confusion » Learn how CIOs successfully bridge business and technology to build a well-balanced performance management system.   Events F2008, SAS' third annual business forecasting conference » June 2–3 Cary, NC STORE – Canada's Retail Conference » June 2–3 Toronto, Canada Technology & Operations Store Summit 2008 (TOPSS) » June 10–12 Las Vegas   Multimedia Retail Trends: Post-NRF Reflections » This on-demand Webcast features key insights from NRF's 2008 annual meeting. SAS® Retail Shopping Experience interactive tour » Visit our new online store for FREE white papers, case studies and insights into true Merchandise Intelligence.   Industry News SAS in Leaders quadrant for business intelligence platforms » SAS has been placed in the Leaders quadrant of the Magic Quadrant for Business Intelligence Platforms, 2008 by Gartner Inc. Holt Renfrew optimizes high-end customer experience with analytics » Find out how Holt Renfrew & Co. Limited, Canada’s leading specialty retailer, is using SAS Customer Intelligence to help the luxury merchant further enhance its highly personalized customer service approach. SAS® Solutions for Grocery » Find out how this new SAS solution will help grocers understand, predict and address business challenges that fuel top- and bottom-line growth.   Support Quick Links Industry Solutions » Archives » Recent Awards »   Don't miss important updates from SAS! Please add sas.com as a domain in your safe sender list. Contact Us Have a question, comment or suggestion? Want to see something covered in the next SAS Retail News? Simply e-mail the editor.   SAS and all other SAS Institute Inc. product or service names are registered trademarks or trademarks of SAS Institute Inc. in the USA and other countries. ® indicates USA registration. Other brand and product names are trademarks of their respective companies. Copyright © 2008 SAS Institute Inc. All rights reserved Tech Support | Privacy Statement