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SAS® Retail News SAS
Fourth Quarter 2012  |  subscribe  |  unsubscribe
All retailers can succeed in the Tech Titan era »
Five companies are dramatically changing the landscape of marketing, retail -- and life as we know it. They are the tech titans: Amazon, Apple, Google, eBay and Facebook. Retail expert Lori Schafer on what's next from the big five, and what you might need to do to prepare. 
The future of retail
How retailers are reinventing shopping »
Innovative retailers are combining the nimbleness of online shopping with the emotional connection of a physical space. HBR contributors to weigh in with their favorite examples.
How to find out what customers will pay »
If you ask the right way, they'll tell you, says HBR contributor and pricing expert Rafi Mohammed.
Are we experiencing a retail renaissance? »
DSW VP Harris Mustafa thinks so. The footwear giant's e-commerce business is the company's fastest-growing channel, and they're just scratching the surface says Mustafa.
Focus on Grocery
How grocers are targeting true customer loyalty »
Real-time offers that target grocery customers while they're shopping; mobile capabilities such as shopping list function and self-check-out; it's happening now – don't get left behind. Find out more in this report from RIS News and IDC.
How can grocers deliver personalized promotions? »
High-performance analytics are the foundation for analyzing loyalty, market and transac¬tional data. Find out how customer analytics can provide detailed insight into your customers and their households.


Jan. 13-16
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April 28 – May 1
San Francisco, CA

On-Demand Webcast
Customer-centricity drives successful omni-channel retailing
Customer analytics
Holiday heroes size right with size optimization »
DSW works hard to have the right sizes in the right quantities in the right stores, making this retailer a hero for harried holiday shoppers.
Personalized communication, the Chico’s way, part one »
Chico's brands are famous for amazing associate-to-customer relationships: They have customers who have their sales associate's phone number. The company is extending that personalized service across all of its channels. How? In ten steps — we've got the first five for you here.
Standing out: Rethinking brand differentiation »
Learn how Macy's creates their special brand of magic, five steps for maximizing your data, and more in this new e-zine from ANA and SAS.
eBay’s competitive edge in the Netherlands »
Dr. Natasha Zharinova on how understanding customers has kept the Dutch arm of eBay on top for the past 12 years.
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