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SAS® Retail News SAS
Fourth Quarter 2011  |  subscribe  |  unsubscribe See what’s in store » VP Kerem Tomak on how analytics helps the iconic retailer engage customers – and save $500,000 annually.
Merchandise decision-making
Retail reinvention at Belk »
Family-owned, regional retailer Belk is investing $150 million over three years to replace its entire suite of merchandising systems and create a common data framework for the enterprise; upgrade point-of-sale and other store systems; and tackle e-commerce. This article from RIS News gives you the inside scoop.
High-performance retail is good business
Earn an A-plus with high-performance retail »
Employ high-performance retailing to maximize business results, shatter operating and process barriers, and maybe even get a nap on Sunday afternoons. In this STORES article, Diana McHenry and Mario Vollbracht tell you how.
Best practices
Chico’s puts social media data to work »
Chico's FAS Inc. will implement SAS® Social Media Analytics to understand, predict and act based on what is being said about Chico's brands. The company will begin by analyzing data from Facebook and Twitter.
Six top retail technology trends »
This Citigroup report from Deborah Weinswig takes a deep dive into the top retail technology trends for 2011. Trend No. 1: Optimization technologies.
Create brand ‘superfans’ »
Forget customer satisfaction, says customer strategist Matthew Rhoden. Take these three steps to create superfans who will build your brand.
How to stop annoying your customers »
Customer relationships are like personal relationships – what you put in is what you get out. Follow these six steps from Retha Keyser to stop annoying customers and show them you care.
Customer analytics
Retailers up the ante with customer analytics in 2011
Leading retailers aren’t just gathering customer data -- they’re analyzing it for insights. Learn why they’re fast-tracking their deployment of customer analytics solutions -- read this research report.
Gilt Groupe: An inside perspective on analytics »
Find out how Gilt Groupe uses analytics to create a signature shopping experience with distinctive appeal for each of its millions of members. Webcast summary.
What to do with all that retail data? »
A new book from the Wiley and SAS Business Series, Retail Analytics: the Secret Weapon, shows retailers how to make the most of all the data they collect.
Grocery heats up
Analytics in the grocery market »
This new e-book, Empowering Grocers: Using Retail Analytics to Engage Customers , shows how supermarket retailers are using analytics and optimization solutions to capture the best customers for the long term with examples from SOK, Waitrose and Amway China.
Sobeys gets to know its customers »
This Canadian grocer is a CAD $15.8 billion national brand. Sobeys has a complete view of its business and customer data, allowing the grocer to use analytics to offer the right products for each individual market it serves, as well as target loyal customers with one-to-one communications.
Optimizing shopper insights for grocery retailers
Representing the largest grocery cooperative in Finland, Ilkka Alarotu from the S Group shares his expertise and experiences with analytics in this on-demand webinar.
Social media connection
Follow SAS_Retail and SAS_CI on Twitter! Visit the SAS Customer Intelligence Knowledge Exchange and the Customer Analytics blog.
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