SAS® One of ‘Top 50 Technologies’ for Manufacturing
The SAS® Enterprise Intelligence Platform was honored by START-IT magazine as one of 2008’s “Top 50 Technologies” for manufacturing. The Top 50 Technologies Awards honor products that target the manufacturing space and help companies improve their business practices. Winning products are gauged on their uniqueness and functionality in the marketplace. Read more about the START-IT 2008 awards.

Enterprise Intelligence Award: Entries due January 15!
If your organization has experienced extraordinary benefits from implementing SAS technologies, you could be a candidate for the coveted SAS Enterprise Intelligence Award. Award winners gain valuable publicity as innovators in their field and receive VIP treatment at SAS Global Forum, held this year March 16-19 in San Antonio, Texas. Read more about the award and apply online.

Service Parts Optimization: Inventory vs. Availability
The secret behind every successful after-market service organization is efficiently managed service parts operations. Learn how to maximize customer service levels while minimizing costs in this Service Parts Optimization white paper.

Optimize Service Operations to Improve Corporate Performance
Companies that prioritize after-market service reduce their costs by retaining more customers than their competitors and cultivate a higher customer lifetime value. Learn how SAS Service Operations Optimization can help improve responsiveness, predict resource demand and delight customers.

Study Surfaces Factors for Service Excellence
Gunning for improved customer satisfaction, loyalty and reduced service costs, service organizations are taking steps to tightly align service demand with resources comprised of technicians, spare parts and fleets. Read the results for yourself in the Aberdeen Group study Underpinnings of Service Excellence: Synchronizing Resource Capacity with Service Demand.

Volvo Trucks Drives Warranty Innovation
With SAS Warranty Analysis, Volvo Trucks delivers above-average service to vehicle owners while cutting costs and increasing per-vehicle margins. Read the full article on FT.com. 

Trials and Tribulations of Warranty Reserves
Sophisticated data modeling and automated forecast accuracy is the key to right-sizing warranty reserves while complying with regulatory requirements of FASB FIN 45. This warranty reserves white paper outlines some of the pitfalls of traditional methods, the best practices that can transform the process, and the significant monetary gains that can be achieved by improving the accuracy and adaptability of warranty reserve forecasts.  Download Optimize your Warranty Reserves.

Like a Well-Oiled Machine
Lubrizol Corporation gets a clearer view of the future with more accurate forecasts and demand planning processes. Read more.

Myer Werft Continues on Course
How does the world’s third largest cruise ship manufacturer meet precise delivery date, given an extremely complex 24-month production cycle that can require coordination of more than 10,000 employees and partner companies? Hint: it takes a technology partner of equal caliber. Read on.

Briggs & Stratton Harnesses Operational Data
An early warning system helps this world-class manufacturer identify and address quality issues, saving the company millions of dollars, reducing warranty claims and improving customer satisfaction. Read on and view video footage.

Interlog Winter 2008
Aftermarket Product Support & Service Parts Logistics January 28-31, 2008
Lake Buena Vista, Florida

IBF Supply Chain Forecasting and Planning conference
Institute of Business Forecasting
February 24-26
Phoenix, Arizona

SAP Logistics and Supply Chain Management 2008
February 13-15, 2008
Nice, France;
February 25-27, 2008
Orlando, Florida

SAS Global Forum 2008
SAS’ Flagship User Conference
March 16- 19, 2008
San Antonio, Texas

Warranty Chain Management Conference
March 4-6, 2008
San Diego, California

On-Demand Webcast: Make better decisions faster with SAS® Optimization
Optimization is the hidden key to sorting through complex situations and identifying the best alternatives for decision makers. The method of applying advanced analytics to real-life data keeps organizations moving forward, for everything from keeping store shelves stocked to optimally scheduling airline flight crews.

On-Demand Webcast: Master Data Management Essentials: Organize and Optimize Customer Data to Find Hidden Opportunities
Improve the way you use customer data to drive organizational performance. Features experts from Knowledge Integrity, Inc, DataFlux and SAS.

On-Demand Webcast: Burning Questions on Data Governance – Establish Ground Rules and Business Standards for Quality Information
Find out how to improve the way you create rules and standards needed for effective data governance.

On-Demand Series: Service Lifecycle Management
This six-part webcast series covers topics such as service parts forecasting and planning, call center optimization, demand planning, and building command centers for service performance management.

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