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 Making an Asset of Warranty Claims
According to AMR Research, US manufacturers spent more than $25 billion honoring warranties in 2006, and Accenture predicts this cost is rising more than 4.8 percent annually. Find out how to make warranty an asset … and be inspired by companies like Whirlpool, who was able to reduce its issue detection-to-correction cycle by six months. Download the complete report Orchestrate Demand: Redesign Warranty Systems and read more about SAS Warranty Analysis and Whirlpool's success.
Intelligent Aftermarket Service
Surveys indicate that service divisions generate 40 to 50 percent of a company's profits and 25 to 35 percent of its annual revenue. Companies that treat their aftermarket services business as an afterthought are losing opportunities for revenue and market share. Learn how you can monitor, predict and optimize your entire service chain and transform after-sales support organizations into integrated profit centers.
Download the white paper Service Intelligence: a comprehensive approach to profitable post-sales customer and service support.
The ROI of ERP
“Manufacturing executives are right to expect more business value from their IT investments than can be delivered by surfacing the cost and impact of individual transactions,” says SAS manufacturing expert Tonny Dierckx. Innovative companies are forward-looking and strategic, not backward-looking and transactional. Read more about how analytics provide the real value behind ERP systems – reducing “time to intelligence.”
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Competing to Win: Business Intelligence & Industrial Muscle for the Manufacturing Industry
In this 48-page international manufacturing publication, you'll read expert commentary and case studies about how manufacturers around the world are:
- Using business intelligence and analytics to drive sustainable benefits at low cost.
- Reducing costs by 34 percent and improving production turnover rates by 50 percent.
- Applying demand forecasting to save millions of dollars.
Register now to download the PDF. |
Inventory Optimization “Most Wanted” Technology
Global Logistics & Supply Chain Strategies partnered with Aberdeen Group on a survey to assess corporate spending plans and priorities for supply chain technology. Fifty-seven percent of respondents place inventory management at the top of their “most wanted” technology list, and within that group, a whopping 82 percent cite multi-tier inventory optimization as their top priority. Read a summary of the results published on SupplyChainBrain.com, then read more about optimizing your processes with SAS.
IBM Achieves 386% ROI in 3.2 Months
IBM deployed SAS business intelligence for its 300mm semiconductor business in Fishkill, NY, to provide users with direct access to reports and improve data consistency and visibility while avoiding IT costs. Read this exciting ROI case study!
Shanghai GM Saves US$2 Million in Six Months
Shanghai GM reduced its warranty analysis cycle time by 70 percent within the first six months of implementing SAS. In fact, says Mr. Xinquan Zhang, Shanghai GM's CIO, "We have reduced warranty costs by 34 percent per vehicle." Read more about how they did it.
 A Thirst for Greater Efficiency
AmBev, Latin America's largest beverage company, streamlined its processes with demand forecasting, reducing the amount of time its inventory sits in warehouses by 50 percent. Read more and view video featuring Tiago Rino, AmBev's Corporate Logistics Manager.
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M2007 Data Mining Conference
Oct. 1 - 2, 2007
Las Vegas
Celebrating its 10th year, M2007 is now the world's largest international data mining conference. Learn how to apply data mining techniques across multiple industries for critical business applications like demand forecasting. Register by Aug. 31 and save $200! Read more.
The Premier Business Leadership Series
Oct. 3 - 4, 2007
Las Vegas
SAS kicks off its exclusive, invitation-only Premier Business Leadership Series with Tom Davenport, co-author of Competing on Analytics: The New Science of Winning; Sam Donaldson, Veteran Washington Correspondent, ABC News; and Don Tapscott, Chief Executive of New Paradigm and co-author of Wikinomics: How Mass Collaboration Changes Everything. Read more.
Manufacturing Executive Roundtable
Sept. 14, 2007
Barcelona, Spain
Join fellow executives in beautiful Barcelona to discuss global best practices in manufacturing excellence. Topics include demand forecasting, service parts forecasting, inventory optimization and warranty claims analysis. This special event also offers a guest/spouse program. Learn more and register.
3rd Annual Warranty Management and Reverse Logistics Summit
Sept. 24 - 27, 2007
Chicago
Whether you're in finance, customer support, quality, logistics or product engineering, chances are you're part of the warranty and reverse logistics chain. Do you realize how much of your company's profit is lost to inefficiency in these processes? Learn from aftermarket service experts and attend a pre-conference text mining workshop hosted by SAS. Read more.
Live Webcast: Worst Practices in Forecasting
(Part 2)
Sept. 27, 2007
1 p.m. ET
Examine broad business practices that negatively affect forecasting and overall financial performance with Mike Gilliland, CFPIM, SAS' Product Marketing Manager for Forecasting. Read more and register here. And get caught up with Part 1 of this series.
On-demand Series: Service Lifecycle Management
This webcast series covers topics such as service parts forecasting and planning, call center optimization, demand planning, and building command centers for service performance management. View the series.
Video: SAS Service Intelligence
View video commentary from Mark Vigoroso, former Research Director of Aberdeen Group, as he discusses the no. 1 differentiator between best-in-class and laggard service organizations – as well as some compelling survey results. View video.
 Interactive Tour: SAS® Service Parts Optimization - Inventory Vs. Availability
SAS Service Parts Optimization provides service organizations the ability to forecast short-term, new-part and lifecycle parts demand. This interactive tour includes a technology overview, analyst insights on the value of automating the parts planning process and access to the white paper Service Parts Optimization: Inventory vs. Availability. View the SAS Service Parts Optimization Interactive Tour.
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 Blog: Closing the Intelligence Gap
Manufacturing processes can provide key performance indicators about the financial and organizational health of a company. If you value the discipline of performance management and its impact on your customers, employees, shareholders … and your bottom line, then join the conversation, hosted by world-renowned performance management expert Gary Cokins. You'll be both enlightened and entertained.
Have a question, comment or suggestion? Want to see something covered in the next SAS Manufacturing News? Simply e-mail the editor.
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