Tekelec Improves Operational Efficiencies with SAS®

Tekelec, a leading developer of telecommunications products for next-generation fixed, mobile and packet networks, has selected SAS Enterprise BI Server to provide strategic reporting capabilities to executives, analysts and users throughout the company.

As Tekelec built smart carrier networks through its sophisticated signaling, switching and application solutions for telecom service providers, the company needed a method for moving data exploration and analysis to end-users throughout the enterprise via the Web. The SAS Enterprise BI Server solves that problem, allowing analysts, executives and others in the company to easily access, explore and analyze data.

From intuition to insight
"Now that we have expanded our use of SAS and added the SAS Enterprise BI Server platform, Tekelec is capable of making the logical progression from making decisions based largely on intuition to being a fact-based, decision-making organization," says Angela Hall, senior quality engineer at Tekelec.

"We are experiencing an impressive return on investment, and we project that the business intelligence enhancements under way will generate millions of dollars in operational savings," continues Hall. "We’re also saving time and resources with SAS. I used to spend a majority of my time responding to ad hoc requests, and now I’m able to focus on using my technical expertise on strategic improvement opportunities. Tekelec engineers no longer will be required to spend significant chunks of their time digging for data to generate measurement reports. They’ll have easy, quick and consistent access to BI through familiar and intuitive interfaces, including zero-footprint, Web-based interfaces and integration with Microsoft Office environments."

SAS Enterprise BI Server, a major component of the SAS Intelligence Platform, provides an integrated enterprise architecture that empowers users at all skill levels and geographic locations with targeted interfaces to support their individual needs. SAS Enterprise BI Server provides a suite of enterprisewide ad hoc query and reporting capabilities, applying the power of SAS analytics and data management to create an easy-to-use platform that’s unique to the BI marketplace.

Why SAS?
Hall recommended the SAS Enterprise BI Server platform following an evaluation of BI tools and platforms available at Tekelec. SAS stood out because its BI platform could accommodate more frequent data updates based on end-user requirements (not just on a daily or weekly basis), Hall says. Also important was Tekelec’s ability to expand immediately on five years of investment in SAS processing and SAS’ commitment to customer service resources.

SAS has provided Tekelec with a fully integrated and comprehensive suite of BI software on a single platform. Tekelec analysts can now use this BI platform to run self-service, Web-based reports quickly and easily; perform visualization as well as query and analysis; leverage SAS capabilities in data access, reporting and predictive analytics directly from Microsoft Office environments such as Excel; and analyze summary data organized along business dimensions with integrated OLAP storage. These new BI tools will allow Tekelec to access, explore and analyze data easily via the Web or Microsoft Office environments.

"We’re excited to partner with an innovative, growing telecom company like Tekelec, accelerating its success in developing smarter, next-generation telecom signaling and switching solutions for the network carriers the company helps," says Rob Stephens, director of technology strategies at SAS. "SAS provides a truly comprehensive BI environment, including advanced analytics, reporting and OLAP technology, to all types of users and skill levels that meet the BI needs of everyone in the organization."