by Solution

Information Technology Management

Firms Still Struggle To Predict Capacity Utilization Accurately, May 17, 2006
In November and December of 2005, Forrester conducted an online survey of 48 IT decision-makers at companies with more than 1,000 employees in order to gain insight into their preferred capacity utilization measurement applications and their actual capacity utilization experiences.
– Forrester Research, Inc.
(Laura Koetzle, with Jennifer Albornoz Mulligan and Sarah Bernhardt)