Special Report

The following articles originally appeared in the SAS special report Competing as a 21st Century Retailer.

• Retail technology: The view from Wall Street – Citi Investment Research Analyst Deborah Weinswig outlines how five key corporate measures – including operating margins and return on invested capital – can be positively affected by implementing analytical retail business applications. (PDF: 437KB)



• Performance management champions: How CIOs drive business success – Written by BusinessWeek Research Services in partnership with SAS, this article discusses the fundamental role that CIOs play in bridging business and technology to build a well-balanced PM system. The accompanying success story highlights how one CIO uses SAS® to help maintain his company’s market leadership. (PDF: 399KB)



• Where to start? Creating a road map to customer centricity – To achieve truly customer-centric retailing with analytics, you don’t have to overhaul your entire infrastructure at once; gradual implementation can deliver a rapid ROI and optimal results. Get tips on developing a road map that best suits your organization. (PDF: 297KB)

Register to access the complete special report, Competing as a 21st Century Retailer. It provides in-depth analysis of business and technology practices for improving your corporate performance as a retailer, meeting customer needs, increasing profitability and gaining competitive advantage.