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SAS and HSBC believe that fraud prevention and detection should be an industrywide shared goal. That’s why our two companies joined forces to develop SAS Fraud Management, a fraud detection and prevention solution that will empower banks and other financial institutions to combat credit and debit card fraud on a global scale, in real time.
Just three months after the solution's implementation in the US, HSBC has achieved:
- Enhanced customer protection, because the solution monitors 100 percent of the bank’s US credit card transactions from more than 30 million accounts—in real time.
- Faster fraud detection, with anti-fraud checks taking less than 30 milliseconds.
- Greater accuracy, since all available data—account, payment and non-monetary—is used in the authorization process.
- Better customer service, by deploying a greater number of rules that reduce the number of incorrect and unnecessary fraud-related customer contacts.
- Improved operational efficiency for HSBC, due to the solution’s accuracy, speed and zero-footprint technology.
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Proven Success
Using SAS Fraud Management, HSBC has achieved:
- An 87 percent increase in the number of data items processed, including card transactions and customer information.
- A corresponding 12 percent reduction in mainframe processing overhead.
- A 53 percent decrease in mainframe processing cost per data item.
- A 30 percent decrease in computing resource costs for processing card transactions flagged as potentially fraudulent.
- A 10 percent increase in efficiency by agents investigating potentially fraudulent cases when compared to the proprietary case management system.
- Reduced IT support costs following the elimination of three software applications.
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Industries
Aerospace
