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SAS® for Government Tax Collections

Increase the ROI of tax collections through more precise targeting and actions that produce results

At all levels of government, significant sums of unpaid taxes are in the collections process. Too many unpaid tax debts remain in collections for too long. Few revenue departments have good, data-driven ways to identify which cases would be most productive to pursue – and which tactics will have the best results. Cases are often selected based on the magnitude of the dollar amount, rather than the actual potential for collecting on it.

SAS® for Government Tax Collections prioritizes collections cases and identifies the best tactics to use. Letters, calls, field actions or transfer to a collections agency – polite reminders or harsh warnings. Revenue departments can choose the best approaches based on likelihood of payment, cost and policy – not just on balance due.

By identifying the cases with the highest likelihood and magnitude of payment – and the best actions to take for each case – SAS has a positive and immediate impact on revenue collections.

Components of SAS® for Government Tax Collections


The software includes a suite of SAS analytic models that produce two types of scores:
  • All accounts entering the collections process receive an initial action (IA) score, based on supervised learning, to prioritize them for initial actions.
  • Each account receives action effect (AE) scores that predict the outcome of all possible actions that could be taken on the account and provide a road map of the best tactics for each case.

Accounts are scored again as partial payments are made, payment promises are broken and additional debt is added to the account. The revenue department can choose the accounts and actions with the highest score or use some other prioritization scheme based on availability of resources.

How is SAS® different?

Only SAS:

  • Uses advanced analytic scoring to prioritize collection cases for initial actions and also to rescore them as events change.
  • Makes a significant impact on collected revenue dollars while providing a way to periodically screen, reassess and learn from all tax filings in collection.
  • Develops and maintains all elements of the solution, so customers do not have to worry about the integration issues common with proprietary niche solutions.
  • Is built on the SAS Business Analytics Framework and integrates with other SAS solutions, including SAS for Government Tax Audits.


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