Analytics by Industry

Discover the ways that analytics can improve results in your specific industry or department. You might also be surprised about how analytics affects your everyday life.

Banking

Getting it Right: Turning Customer Value into Competitive Advantage in Retail Banking

This panel discussion reveals how you can more effectively measure, analyze and rally your organization around the concept of customer value — and use it to capture competitive advantage.

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Organic Customer Growth for Financial Services Institutions — Find better ways to understand your least-used yet most-valuable business resource: your current customers

This white paper describes how to apply customer value to the retail banking business model as a continuous loop of insight, action, assessment and learning for continuous improvement.

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Citibank Singapore Builds Share of Wallet

Find out how analytics help Citibank Singapore optimize campaign targeting, improve customer response rates, increase customer profitability and better understand critical break-even points.

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Learn more about SAS® for banking.

Communications

Competing on Analytics in Communications: A Framework for Profitable Customer Experience Management

Watch this Webcast to learn the steps telcos must take to acquire new customers, strengthen existing customer loyalty and optimize ROI.

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Learn more about SAS® for communications.

Education

Delivering Insight with Analytics

This Webcast presents a panel of higher education professionals who discuss how predictive analytics can help optimize enrollment management, student success, institutional effectiveness and more.

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Slippery Rock students connect to the college experience with SAS®

Find out how Slippery Rock University uses SAS to monitor efforts to increase the quality of student applicants, better manage its marketing dollars and flag struggling students to increase retention.

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Learn more about SAS® for education.

Government

Smart or Outsmarted: How to Combat Improper Payments, Fraud, Waste and Abuse

Watch government and industry experts explain how agencies can outwit perpetrators of fraud, plug holes in their information systems and dramatically reduce errors and waste.

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Executive Overview – Combating Fraud, Improper Payments, Waste and Abuse: Best practices for government agencies

This executive overview outlines five steps to identifying and preventing fraud, waste and abuse. These steps focus on gaining deeper insights into existing records of program activities and financial data.

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Taking the high road to success — South Dakota DOT saves millions with SAS®

Find out how this large state agency achieved $2 million in annual savings through better measures of business performance and better analysis of the financial impact of decisions.

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Learn more about SAS® for government.

Healthcare

Analytics in Healthcare — How the healthcare industry will uncover the real value of electronic medical records and the emerging electronic health record (EHR) initiative

This white paper describes the promising possibilities of electronic medical records as well as powerful analytic solutions for healthcare providers.

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Health Care Services Corporation (HCSC) Seeks to Save Millions on Healthcare Fraud With SAS®

Discover how the parent company for Blue Cross and Blue Shield plans in Illinois, Texas and New Mexico saves millions of dollars using SAS to identify fraudulent healthcare claims before they ever get paid.

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Learn more about SAS® for healthcare.

Hospitality

How to Win Guests and Influence Revenue: Improving the Bottom Line through Analytics

Find out about the challenges and opportunities facing the hospitality industry and how to improve revenue management through optimizing pricing and accurately forecasting demand.

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Expedia Grows Revenue While Customers Reap Bargains

Discover how SAS predictive analytics enabled the world’s leading online travel provider to fight fraud, increase revenue and build customer loyalty.

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Life Sciences

Managed Innovation, Assured Compliance — Developing, executing and managing the transformation, analysis and submission of clinical research data with SAS® Drug Development

Read this paper to learn how to assemble data to foster better collaboration, get up-to-date information during clinical trials and make informed decisions earlier in the trial process.

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Genaissance Predicts Individual Responses to Drugs

Learn how Genaissance applies sophisticated statistical techniques to analyze variations in multiple genes and predict responses to specific drugs.

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Learn more about SAS® for life sciences.

Manufacturing

Buyer Beware! The Difference Between Warranty Reporting and Analytics

Learn how a robust warranty management program – fueled by analytics – can help you reduce costs, increase profits, improve customer satisfaction, minimize risk exposure and much more.

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Sub-Zero Freezer Company Reduces Warranty Claims With SAS®

Find out how the producer of high-end refrigerators and wine storage units analyzes warranty claims data to detect emerging issues—and reduce their problem detection time by half.

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Learn more about SAS® for manufacturing.

Retail

Williams-Sonoma Understands Teens as Well as Sophisticates

Learn how this leading home furnishings retailer uses SAS to create distinct mailing strategies for more than 100 unique catalogs targeting a broad range of customers.

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Learn more about SAS® for retail.

Marketing

Stop Guessing—Start Knowing: Strategies to Optimize Your Marketing Campaigns

Discover how predictive analytics can help you gain greater return from every customer relationship, and how to predict customers' future value.

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Competing on Customer Intelligence—Building competitive advantage based on the three I's of marketing

This white paper discusses how to build a more profitable customer base and provides a roadmap for integrating technology to achieve competitive advantage.

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Israel's Largest Bank Uses SAS® to Improve Customer Care

Learn how Bank Hapoalim, Israel's largest bank, uses SAS Analytics to improve customer relationship management and increase profitability.

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Learn more about SAS® Customer Intelligence.

Finance

A CFO’s Guide to Analytics

This Webcast explores where to start, what results to expect, and how much of a proactive role should you as a CFO take in championing the use of analytics.

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Forecasting Provides Fundamental Insights at Staples

Find out how the office supply superstore uses SAS forecasting capabilities to calculate sales forecasts for nearly 1,100 existing stores and for the 5,000 potential real estate sites annually.

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Service Operations

Can You Hear Me Now? ... Analytics for Call Center Excellence

Watch this Webcast to learn how to improve the operational efficiency of contact centers, provide outstanding customer service, enhance customer loyalty and increase sales.

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Fast Action Drives Customer Satisfaction at American Honda

Discover how American Honda saves millions using SAS to detect and contain warranty and call center issues before they become widespread.

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Learn more about SAS® Service Intelligence.

Human Resources

The HR Imperative for Predictive Modeling — Elevate recruitment and retention to strategic status with advanced analytics

Learn how predictive modeling can be used to determine which employees are most valuable to the company and which of those are at risk of leaving.

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How One of Italy’s Oldest Banks Predicts if Its Best Employees Are About to Walk Out the Door

Find out how Banca Carige uses SAS to predict employee turnover and analyze personnel data to increase employee retention and lower costs.

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