9:15 a.m. Panel: Outlook on the Global Economy
Balancing the short term with the long term has never been easy, and in a time of massive turmoil in global financial markets, it just got harder. Organizations worldwide are searching for signs of stability and anticipate a recovery.

Our panelists will share what they have witnessed firsthand around the world, including what’s next for local and global economies, what we can expect in the months ahead, and what’s the likely outcome.

Panelists: David Hale, global economic advisor to FORTUNE 500^® companies; Gerard Lyons, PhD, Standard Chartered; Joseph Quinlan, Bank of America Global Wealth and Investment Management; and Mark Jeffries (panel host)

10:15 a.m. Keynote: From Challenge to Opportunity
Today’s organizations face unprecedented challenges. Leaders must understand and respond to current trends, rapidly growing volumes of data, increased regulation and volatile markets – while also aligning business and IT processes, motivating employees, keeping products and services relevant, and maintaining a high level of customer and stakeholder satisfaction.

To succeed in 2010 – and beyond – today’s leading organizations are leveraging technology to innovate and optimize, find balance and drive change. With these new approaches, companies can transform unprecedented challenges into unprecedented opportunity for sustainable growth and prosperity.

Speaker: Jim Davis, Senior Vice President and Chief Marketing Officer, SAS

11:30 a.m. Panel: Analytics in the Executive Suite
Our panelists represent analytics-enabled organizations that are balancing innovation and optimization to reduce risk and achieve greater market differentiation and profitability in the "new normal."

These proactive enterprises focus on new strategies around:

• Merchandise, assortment, supplier and price optimization.
• Fraud detection and risk management.
• Customer centricity and engagement.
• Early identification of new customer behaviors that shape their “next best” strategies.

9:15 a.m. Analytics and Innovation
This panel discussion will reveal insights on how successful companies compete and prosper in a global marketplace by using analytics to drive business; apply analytics to make strategic, proactive and profitable decisions; and create an employee environment that generates creative capital in the form of innovative products, processes and services.

Panelists: Geoffrey Moore, TCG Advisors and Mohr Davidow Ventures; Jim Goodnight, SAS; and Mark Jeffries (panel host)

10:00 a.m. Keynote: Judgment in an Age of Uncertainty
What separates the best decision makers from the rest of us is judgment – the ability to make high-stakes decisions in the face of uncertainty. But just what it means to have judgment – and what it takes to develop judgment – often is unclear.

Drawing on cutting-edge work in psychology and decision sciences, best-selling author Malcolm Gladwell will break down the components of effective decision making and discuss how organizations can build structures to support and nurture judgment. What, exactly, are experts expert at? And when do experts need help? When we build tools to support effective decision making, what should those tools be doing? This session will draw on examples from medicine, the military, sports and business to give the audience a sense of how expertise can be built.

Speaker: Malcolm Gladwell, best-selling author of Outliers, Blink and The Tipping Point

11:30 a.m. Panel: Balancing Intuition and Analytics in Decision Making
Recognized by their peers and supporters for delivering consistently fresh ideas, our panelists may be more keenly aware than anyone of what it means to truly innovate and optimize. Drawing upon their experience, this elite group of thought leaders will talk about the decision-making challenge that all executives face: balancing their instinct or “gut” feelings with data-driven decision making.

Join our panel of distinguished thought leaders as they share the highlights of their latest research and discuss key trends in an engaging and entertaining discussion about the future of business.

Panelists: Thomas H. Davenport, Babson College; Malcolm Gladwell, best-selling author; Thornton May, IT Leadership Academy; and Mark Jeffries (panel host)