Biographies
- Jim Goodnight
- Don Cooper-Williams
- Sally Crockett
- Jim Davis
- Thomas H. Davenport
- Ron Guggenheimer
- Mikael Hagström
- Guy Kawasaki
- Pawan Kumar
- Gerard Lyons
- Renée Mauborgne
- B. S. Nagesh
- Derek O'Brien
- Nigel Rayner
- Roopen Roy
- Meera H. Sanyal
- Paul Warren Segal
- Girish Shivani
- Pravir Vohra
- Adil Zainulbhai
Since he co-founded SAS in 1976, Jim Goodnight has served as the company’s Chief Executive Officer. A worldwide leader in enterprise intelligence solutions and services, SAS has more than 10,000 employees in 53 countries. In 2007, the company’s revenue was $2.1 billion, its 32nd consecutive year of growth and profitability. In 2004, Harvard Business School named him as one of the "20th Century’s Great American Business Leaders," citing his impact on "the way people have lived, worked and interacted in the 20th century." Jim has a PhD in statistics and speaks internationally on leadership, education and innovation.
Don Cooper-Williams
Executive Director
SAS Asia Pacific
For the past six years, Don Cooper-Williams has been instrumental in leading the success of SAS’ fastest-growing region through strategic global alignment, driving new channels, building a culture of performance and developing talent across 14 diverse countries in Asia Pacific.
His tenacity to create relevance and sustain growth in emerging as well as mature markets has meant SAS continues to outpace the market in business analytics revenue. Backing his stellar achievements is more than 30 years of experience in the IT industry, providing hardware and software solutions to enterprises across South Africa, Italy and the Asia Pacific region.
Prior to joining SAS, Don held various leadership positions with 3Com Asia Pacific, Olivetti, Digital Equipment and SAP. Notably, he was responsible for the success of the Alpha 64-bit introduction into the region and was instrumental in the growth of SAP in Australia and New Zealand during the 1990s.
Don resides in Sydney, Australia and travels rigorously around the world managing teams to keep ahead of the fast-evolving industry. His personal philosophy is to “change mindsets through influence” and he advocates that performance management is more than performance monitoring.
Sally Crockett
Head of CRM
Vodafone Australia
Sally Crockett leads the Consumer and Business CRM team at Vodafone Australia, with accountability for defining customer contact strategy as well as campaign ‘go to market’ for all direct customer marketing. The scope of the role includes customer retention, revenue growth and customer investment.
Since joining Vodafone in 2005, Crockett also has led the Market Research and Segmentation team.
Prior to joining Vodafone, Crockett worked as a market research consultant specialising in service-related industries such as telecommunications and finance. She holds a B.A in Psychology (Hons) from Newcastle University.
Jim Davis
Senior Vice President and Chief Marketing Officer
SAS
As Senior Vice President and Chief Marketing Officer, Jim Davis provides worldwide marketing direction for SAS solutions and services. He is responsible for managing product direction, professional services, education, advertising and communications.
A respected thought leader, Davis co-authored the book Information Revolution: Using the Information Evolution Model to Grow Your Business.
Since joining SAS in 1994, Davis has pioneered many key initiatives, including global projects that incorporate customer feedback in the development process. Today, he continues to refine the model for continuous collaboration and innovation among engineers, marketers and customers, enabling SAS to meet the global demand for enterprise intelligence.
Thomas H. Davenport
President's Distinguished Professor of Information Technology and Management at Babson College and co-author of Competing on Analytics: The New Science of Winning
Thomas H. Davenport is the President's Distinguished Professor of Information Technology and Management at Babson College and co-directs research for the Business Analytics research program at the BSG Alliance. He is the former director of research centers at Accenture, Ernst & Young, and McKinsey.
Davenport is the author or co-author of 12 books, including the bestsellers Working Knowledge: How Organizations Manage What They Know and Process Innovation: Reengineering Work Through Information Technology. His latest book, Competing on Analytics: The New Science of Winning, has become a best-seller and is being translated into 10 languages. He is also a frequent contributor to Harvard Business Review and other leading journals. His recent article “Competing on Analytics” was Harvard Business Review’s most requested article reprint of 2006.
Davenport holds a PhD from Harvard University in organizational behavior and has taught at Harvard Business School, Dartmouth's Tuck School of Business and the University of Texas at Austin.
Ron Guggenheimer
Senior Director of Fixed Income Analytics, Capital Markets & Banking
Citigroup
In his current role, Ron Guggenheimer manages a team that generates forecasts and trading strategies for use in the capital markets by analysing consumer transaction flow information.
Guggenheimer has held numerous roles in the fields of database marketing and operations & technology, including positions with Cendant as Senior Vice President of Database Marketing and Analysis; and with Media Metrix as Senior Vice President of Operations and Technology. Since joining Citigroup in 1998, Guggenheimer has held senior management positions in both the corporate and consumer sectors of the organisation.
Guggenheimer holds a Bachelor of Science degree in biochemistry from SUNY Binghamton and a PhD in molecular biology from Albert Einstein College of Medicine.
Mikael Hagström
Executive Vice President
SAS Europe, Middle East, Africa and Asia Pacific
As the Executive Vice President of EMEA and Asia Pacific for SAS, Mikael Hagström is passionate about providing a culture where innovation can flourish, resulting in market leadership both for the organisation and its customers.
Hagström is responsible for optimising business performance, delivering revenue and managing operations in more than 50 countries with individual Profit and Loss centres. He has extensive executive sales management experience with a successful record of growing business and fostering strong leadership in local geographies.
As a member of the American Chamber of Commerce to the European Union (AmCham EU) Executive Council, Hagström is a frequent speaker on the multinational business climate.
Guy Kawasaki
Managing Director of Garage Technology Ventures and author
Guy Kawasaki is the author of The Art of the Start, the managing director of Garage Technology Ventures and a columnist for Entrepreneur magazine. Previously, he was an Apple Fellow at Apple Computer, Inc. A noted speaker and the founder of various personal computer companies, he was one of the individuals responsible for the success of the Macintosh computer.
Kawasaki’s book, The Art of the Start, draws parallels between entrepreneurs starting new companies and employees in established companies who are trying to create a new product or service. He is the author or co-author of eight books including Rules for Revolutionaries, How to Drive Your Competition Crazy, Selling the Dream and The Macintosh Way.
Pawan Kumar
Vice President, Business Intelligence and Data Warehousing Practice
WIPRO Technologies
Pawan Kumar has 17 years of experience in the IT arena, including more than 12 years in data warehousing and business intelligence. He was instrumental in starting the data warehousing practice at WIPRO in 1997; under his leadership, the practice has grown significantly each year to become the largest business technology practice within the organisation. Kumar has helped various customers realize solid business benefits from implementing enterprise-wide data warehouse and BI solutions and achieve the vision of information management for decision making.
As Vice President of the Business Intelligence and Data Warehousing Practice, Kumar focuses globally on several industry segments, including financial services, telecommunications, and media and technology. In his role, Kumar defines strategy and operationalises the strategy, delivery and operational excellence for the practice. He holds a bachelor of engineering in computer science from Bangalore University and a post-graduate degree in software enterprise management from the Indian Institute of Management in Bangalore.
Gerard Lyons, PhD
Chief Economist and Group Head of Global Research
Standard Chartered
Gerard Lyons is an expert on the world economy, international financial system, macroeconomic policy and global markets in his role as Chief Economist and Group Head of Global Research at Standard Chartered. Lyons also is an Economic Advisor to the Board and is a member of the Bank’s Executive Forum.
Lyons has 20 years of experience in senior roles with some of the world's leading financial institutions and as a highly regarded city and international economist with an excellent forecasting record. His previous positions include Chief Economist at DKB International and consultant to the Dai-Ichi Kangyo Bank, Chief UK Economist at Swiss Bank Corporation, beginning his career with Chase Manhattan. He holds a PhD from the University of London, where he researched testing the efficiency of financial futures markets.
Currently, Lyons is a committee member of the Hong Kong Association, a council member of the University of Warwick, a member of the International Committee of the Bretton Woods Committee, a council member of the No Campaign, a fellow of the Royal Society of Arts, and heavily involved with Asia House and the Japan Society.
Renée Mauborgne
Co-author of Blue Ocean Strategy
Renée Mauborgne is one of the world’s pre-eminent experts on business strategy, innovation and wealth creation in the knowledge economy.
Her book, Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant (Chan Kim, co-author), is an international best-seller and has been translated into 41 languages, breaking Harvard Business School Press’ record for foreign licenses. With Blue Ocean Strategy, Mauborgne brings business audiences a genuinely important breakthrough in strategic business thinking.
She is the INSEAD Distinguished Fellow and a professor of Strategy and Management at INSEAD in Fontainebleau, France, and a Fellow of the World Economic Forum.
B. S. Nagesh
Customer Care Associate and Managing Director
Shopper’s Stop Ltd.
B. S. Nagesh, popularly known as BSN, has been with retail chain Shopper’s Stop Ltd. since its inception in 1991. Recognized as the pioneer of the retail boom in India, Nagesh was voted by Business India as one of the top 50 managers in India who will influence the Indian business scenario in the 21st century.
With Shopper’s Stop, Nagesh has taken the business of retailing to new heights. From a one-store setup in Mumbai, Shopper’s Stop has grown into a national presence, with 20 stores in the cities of Mumbai, Bangalore, New Delhi, Hyderabad, Jaipur, Chennai, Pune, Gurgaon, Ghaziabad Kolkata and Lucknow.
In 2008, Nagresh was chosen by retail industry leaders and experts from across the globe for induction into the World Retail Hall of Fame during the World Retail Congress in Barcelona. Nagesh is the only Indian retailer to take a significant place on this coveted list, which includes more than 100 stalwarts of the global retail industry, among them such iconic veterans as Sam Walton of Wal-Mart Stores; Mickey Drexler of US fashion retailer J. Crew; Simon Marks and Israel Sieff of Marks & Spencer; and Ingvar Kamprad of Ikea.
Derek O’Brien
Conference Host
CEO of Derek O’Brien and Associates and author of more than 30 books on general knowledge
O’Brien started his career in the early 1980s as a sports journalist and later worked with Ogilvy & Mather as creative director. In 1992, he started his own company – Derek O’Brien & Associates Pvt Ltd (DOB&A).
The host of India’s longest running quiz show on television, The Cadbury Bournvita Quiz Contest, he is also the quiz master for the longest running corporate knowledge game show, The Brand Equity Quiz.
O’Brien is Asia’s most well known quizmaster. He conducts more than 100 quizzes every year, which possibly makes him the busiest quiz host in the world. His is the most recognised Indian face in the Gulf countries, where he regularly conducts quiz shows.
Nigel Rayner
Research Vice President
Gartner Research
Nigel Rayner is a Research Vice President at Gartner Research, where he covers financial management systems and how finance systems affect the role of the CFO and the finance function. As part of this research, Rayner covers financial application deployment strategies as part of an ERP strategy and the implementation of shared services of finance. He also covers corporate performance management, which includes budgeting and planning, financial consolidation and activity-based costing.
Prior to joining Gartner, Rayner worked in the ERP/financial applications vendor community in a variety of roles, including product marketing, product management and business development. He also has extensive experience in accounting and financial management gained in the oil industry, where he was European Controller for a large multinational exploration and production company.
Roopen Roy
Managing Director
Deloitte & Touche Consulting India
Roopen Roy is the Managing Director of Deloitte & Touche Consulting India, which provides consulting services in the areas of strategy and operations, human capital, and technology. Globally, Deloitte has the largest and most prestigious consulting practice amongst the “Big 4” professional services firms, and all Deloitte entities together employ more than 8,000 people in India.
Roy also is a member of Deloitte’s Global Consulting Executive Leadership Team. He has more than 30 years of experience in management consulting and has worked in India, Australia, Korea, Japan and all the South Asian countries.
Prior to joining Deloitte, Roy was Managing Director of another Big 4 firm, where he pioneered the IT services business and grew it to more than 1,000 people before the consulting practice was divested to IBM.
Roy is a chartered accountant with a master’s degree in advanced accounting and a graduate degree in law. He also completed the Advanced Management Program at the Harvard Business School.
Meera H. Sanyal
Country Executive, ABN AMRO Bank, India
Chairperson - ACES
Meera Sanyal started her career in 1984 with Grindlays Bank PLC (now a part of the Standard Chartered Group). In 1987, she joined Lazard as Head of International Finance & Advisory Services.
Sanyal joined ABN AMRO in 1992 as Head of Structured Finance, responsible for setting up the Corporate Finance & Project Finance business in India. In 1997, she took over as Head of Corporate Finance Advisory for Asia, based in Singapore, and handled several restructuring mandates following the 1997 Asian crisis. She assisted with the bank’s valuation and acquisition of Bank of Asia (Thailand) and Bank of America’s consumer operations in Taiwan, Singapore and India.
As the COO for India in 1999, Sanyal undertook the integration of Bank of America’s retail operations and also led the implementation of the core banking and Internet platforms for the consumer bank in India. She was responsible for setting up and establishing ACES - ABN AMRO’s global shared services BPO – in India in 2001 and was appointed its managing director. In January 2006, Sanyal became the Regional Head of Services for ABN AMRO Bank Asia, responsible for operations, information technology and corporate services for 16 Asian countries and ACES.
Meera is a Fellow of the Chartered Institute of Bankers, UK, and holds an MBA from INSEAD, Fontainebleau, France. She also completed an advanced management program at Harvard Business School. In addition to English and 3 major Indian languages, she is fluent in French and Russian and has studied German, Mandarin and Japanese.
Paul Warren Segal
Regional Lead, SEA
Teradata and SAS Centre of Excellence
Paul Warren Segal joined Teradata as a senior consultant within the professional services group in 2004. He has more than 10 years of experience in designing, developing and implementing data warehouses, as well as the design, development and implementation of advanced analytical systems utilising the vast volumes of data contained in enterprise data warehouses.
Segal’s key skills include facilitating data requirements sessions with business users; acting as a liaison between business and IT areas; data mining/statistical/mathematical modelling of large volumes of data; the identification, measurement, monitoring and correction of data quality issues; user training; and being the regional representative of the Teradata-SAS Centre of Excellence.
During his time with Teradata, Segal has undertaken many diverse analytical projects throughout the Southeast Asia region, including the development of BI reporting for a large telco; the implementation of an identity-theft detection system within a large telco; predictive modelling (including attrition, cross-sell/up-sell) for major banks and telcos; plan-o-gram analysis for retail; risk modelling for a key government department; and several large SAS optimisation projects.
Segal holds a Bachelor of Economics degree and a graduate diploma in pure statistics, both from the University of New England.
Girish Shivani
Business Consultant
Teradata India
Girish Shivani has more than 15 years of experience in strategy, revenue enhancement, marketing, finance and legal operations. His background has been focused in the areas of finance and overall general management exposure within large organizations. Shivani also has driven and executed long-term vision, strategy and pricing. He specialises in strategy formulation, planning and execution across verticals with a specific focus on financial planning, revenue enhancement and segmentation. Shivani frequently speaks at regional seminars on Teradata’s Enterprise Data Warehouse. He holds a Bachelor of Science with a specialization in computer science.
Pravir Vohra
Group Chief Technology Officer
ICICI Bank
Pravir Vohra is the Group CTO at ICICI Bank. In this role, he is responsible for the IT strategy and innovation, enterprise architecture, process automation and leveraging technology synergies across ICICI Bank and its group companies.
Vohra has been associated with the ICICI Group for about 8 years. His earlier assignments within the group included Head of the Retail Technology Group and Head of the Technology Management Group. He also oversaw the deployment of technology across ICICI Bank’s international operations.
Prior to his present appointment, Vohra worked with Times Bank in the capacity of vice president in charge of the corporate services group. He was responsible for spearheading the bank’s technology-enabled services to corporations in several areas, including cash management, supply chain management and merchant banking.
Vohra began his career in the banking industry at State Bank of India, where he worked for 23 years in information technology and international banking. He held various senior-level positions with the State Bank of India, both in India and abroad. His assignments included responsibility for the technology function for the bank’s branches in the US and Canada.
With a professional career that spans three decades in the industry, Vohra has immense experience and knowledge in IT architecture, domain expertise in financial products, process re-engineering, IT operations and strategy.
He is a certified associate of the Indian Institute of Bankers and holds a postgraduate degree in economics from St. Stephen’s College, University of Delhi.
Adil Zainulbhai
Managing Director,
McKinsey & Company, India
Since joining McKinsey in 1979, Adil Zainulbhai has worked with a wide range of companies in a variety of industries, including telecommunications, banking and manufacturing. His recent work in India has focused on helping Indian companies grow and attain global success; helping public sector units in India become more efficient and effective; and assisting multinational corporations with entering India and creating a profitable enterprise. Zainulbhai holds an MBA from Harvard Business School and a Bachelor of Technology, with distinction, in mechanical engineering from the Indian Institute of Technology.
