Las Vegas|October 28 - 30, 2008

Wednesday | Thursday | Presenting Organizations

Select a session below session for a detailed description:

Sessions: Thursday, Oct. 30
1:15 - 2:00 The Other 21 People on the Team: Where Are Your Advanced Modeling Techniques Most Likely to Fail? Looking Beyond Slots and Cards for Data Destination: Customer Insight
Accelerating Merchandising with the Consumer in Mind Through Global Merchandising Processes Credit Risk Management
2:15 - 3:00 Knowledge Storm: Getting Business Executives on Board with Analytics and Data Strategies Survive and Thrive in an Uncertain Economy
Fraud as part of an Enterprise Risk Management Strategy Competitive Advantage: Exploring Price Optimization
3:15 - 4:00 The On-Demand Generation Analytics at American Express – Driving Merchant Value Triangulating Customer Retention Efforts
Transforming Retail into a Customer-Centric Enterprise The Big Bang in Business Intelligence

Looking Beyond Slots and Cards for Data
As the largest casino in the world – with 340,000 square feet of gaming space in a complex spanning 4.7 million square feet – Foxwoods Resort Casino welcomes more than 40,000 guests each day. Find out how the IT organization at Foxwoods helps the resort’s marketing and operations teams gather accurate, detailed information about each and every guest, ensuring that marketing efforts and reward programs are properly targeted and paying off.

Speaker: Michael Kutia, Director of Hospitality Systems, Foxwoods Resort Casino and MGM Grand at Foxwoods

About The Speaker
Michael Kutia leads Foxwoods Resort Casino and MGM Grand at Foxwoods in all IT Hospitality hospitality Systems systems applications, development and integration. This includes systems that support multiple hotels, restaurants, retail outlets, spas, golf courses and any other outlets not related to the gaming business.