On-Demand Webcast

How well do you know your customers? As a community bank professional, you probably know them by name. In today’s highly competitive market, business-as-usual will not help you succeed.

What if you could provide the right services, at the right time, to the right customers, enabling you to be more effective with your offers and efficient with your resources?

You can compete when you understand your customers and tailor your services to fit their needs. In the Web seminar, you will learn how to:

• Determine the value and profitability of your customers.
• Optimize the customer experience through your banking services.
• Increase the effectiveness of your offers by targeting customers based on demographics.
• Maintain your share of the market by differentiating yourself, avoiding acquisition.

Rewrite the rules to competition. Build your strategies around data driven insights that, in turn, generate impressive business results. Your secret weapon? Analytics: sophisticated quantitative and statistical analysis and predictive modeling. Use information to gain an edge over your rivals.

About the presenter

At FinListics Solutions, Dr. Stephen G. Timme is responsible for content, customization and management of delivery. He is also an Adjunct Professor at the Georgia Institute of Technology. There he teaches in their Executive Masters of International Logistics and The Logistics Institute. Dr. Timme was previously a Professor of Finance at the Roberto Goizueta Business School at Emory University in Atlanta, Georgia. There he twice won the Outstanding Teacher of the Year Award.

Questions? Contact Amy Prince by e-mail or
by phone: (919) 531-6108.