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Telecommunications Information Kit

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Thanks for your interest in the telecommunications kit. In it, you'll find white papers and other great resources for the following topics:

Successful product bundling strategies

  • Successful Product Bundling Strategies for the Communications Sector, a white paper explaining why a customer-centered strategy, not technological innovation, should be the highest priority for today’s content service providers.

Advanced marketing automation for telecommunications

  • Read about the success TeliaSonera has enjoyed with SAS Marketing Automation.
  • Advanced Marketing Automation for Telecommunications: Maximizing Campaign Returns Through Customer Intelligence, a white paper about the critical technologies for and the evolution of analytics-based marketing automation.

Customer profitability and economic value in telecommunications

  • Managing Customer Profitability and Economic Value in the Telecommunications Industry, a white paper describing how activity-based management can help you measure and increase customer value.

Controlling customer churn

  • Learn how Telstra Mobile is successfully managing customer churn with SAS.
  • Predicting Churn: Analytical Strategies for Retaining Profitable Customers in the Telecommunications Industry, a white paper that outlines a step-by-step process flow that illustrates the value and power of churn management using a dependable information delivery system.

Leveraging the Web and mobile data channels

  • Discover why Mobistar has been able to tap into the power of its Web and mobile data channels for even greater profitability.

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