Realizing the Potential of Retail Analytics
Plenty of Food for Those with the Appetite
Thomas H. Davenport is the President's Distinguished Professor of Information Technology and Management at Babson College and co-directs research for the Business Analytics research program at nGenera (formerly BSG Concours). He is the former director of research centers at Accenture, Ernst & Young, and McKinsey, and has taught at Harvard Business School, Dartmouth's Tuck School of Business, and the University of Texas at Austin.
Davenport is a frequent contributor to Harvard Business Review and other leading journals; his “Competing on Analytics” article was Harvard Business Review’s most-requested article reprint of 2006. Davenport is the author or co-author of 12 books, including the best-sellers Working Knowledge: How Organizations Manage What They Know, and Process Innovation: Reengineering Work Through Information Technology. His latest book, Competing on Analytics: The New Science of Winning, has become a best-seller and is being translated into 10 languages.