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How can IT improve an organization's perception of its contribution
and overall value?
View this Webcast
for a panel discussion as we explore this timely topic and hear from
the experts:
- Joe Beery – Senior vice president and chief information officer for America
West Airlines.
- Fred Mapp – President of the World Congress on Information Technology 2006
and author of Mapping Information Technology…To Your Business.
- Daniel Minto – Global head of IT management strategy at SAS.
Nicholas Carr's controversial new book, Does IT Matter?,
has got people debating the value of IT. This discussion will not focus
on if IT matters, but how to make IT matter.
How you track your quality of service, ensure your charge backs are accurate
and report on your contributions to the organization's goals are crucial to
IT's success. The panelists will share their experiences in demonstrating IT
value to the top levels of organizations. The discussion will be followed by
a product presentation of tools that enable IT to provide evidence of its contribution.
Hear about best practices and real-world solutions for:
- Decreasing misalignment of the organization's goals and IT's efforts.
- Reducing the frustration often felt between IT and users by ensuring charge
backs are fair and accurate.
- Understanding the costs versus the benefits of IT's contributions.
- Using business terms to communicate the value that IT offers the organization.
Copies of Fred Mapp's new book, Mapping Information
Technology…To Your Business will be awarded to
8 attendees of the Webcast via a random drawing.
Agenda:
Opening and introductions
Panel discussion: Demonstrating IT's Value
to the Board
Product Presentation: SAS® IT Value Management
Close
Speaker Information:
 Joe Beery
Joe Beery is the senior vice president and chief information officer of America West Airlines. He supports the systems and infrastructure for America West Airlines and America West Vacations nationally and oversees all IT-related acquisitions and new development. Beery joined America West in 1999 as senior director of business technology delivery. He served as vice president in July 2000 and was promoted to chief information officer in 2001. Prior to joining America West, he held positions with Motorola Semi-Conductor in Phoenix and NV Philips in Albuquerque.
Beery holds a bachelor's degree in business administration and business computer
systems from the University of New Mexico.
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 Fred Mapp
Fred Mapp has more than 35 years of experience in the information technology
(IT) profession, having held key executive positions at IBM, InfoSpan Corporation,
American Express, Honeywell and AMD. He was instrumental in developing and implementing
new technology applications and services and in re-engineering the IT organizations
in all of those companies. He has extensive experience in cost reduction and
outsourcing in the IT organizations he has led. Mapp is recognized as a technology
visionary for his leadership in re-engineering IT processes on a global scale.
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 Daniel Minto
Daniel Minto is the director of information technology management solutions for SAS. He has 22 years of experience in business management, including positions at AT&T Solutions, GTE Government Systems, Raytheon Service Company and the United States Air Force. Immediately prior to his coming to SAS, he served as director of AT&T Outsourcing Operations, where he was responsible for delivering outsourced operations to 17 Fortune 100 accounts.
Minto has a bachelor's degree from Averett University and a master's of business administration degree from Wake Forest University.
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