Tuesday, April 8 – Wednesday, April 9, 2008
SAS World Headquarters | Cary, NC

Agenda

Please note: Times listed below reflect actual start times for each event. Shuttles will leave from the hotels 30 minutes before the start of each event

Tuesday, April 8
Noon – 4:00 p.m.	Spa treatment at The Umstead Spa
12:30 p.m.	Golf outing at Prestonwood Country Club
6:00 p.m.	Welcome reception at Prestonwood Country Club
7:00 p.m.	Welcome Dinner at Prestonwood Country Club
Back to top
Wednesday, April 9
7:30 a.m.	Breakfast
8:30 a.m.	Opening session and welcome
8:45 a.m.	Keynote: John Engler, President and CEO of the National Association of Manufacturers
9:45 a.m.	Cross-Enterprise Performance: Leading in Today's Global Arena Jim Davis, Senior Vice President and Chief Marketing Officer, SAS
10:30 a.m.	Break
10:45 a.m.	Real-World Perspective: Demand Planning at Union Pacific Chad Storlie, Regional Sales Manager, Intermodal Group, Union Pacific Railroad
11:30 a.m.	Real-World Perspectives: Service Excellence at Sears and Whirlpool Mike Kozlowski Director of Sourcing and Engineering Sears Home Services Ken Austin Master Blackbelt, Global Quality Whirlpool Corporation
12:15 p.m.	Lunch
1:30 p.m.	Panel discussion Demand Planning: Seeing the Unseen to Consistently Hit the Mark
2:30 p.m.	Panel discussion Service Excellence: Making the Loyalty-Revenue-Cost Connection
3:30 p.m.	Break
3:45 p.m.	Executive Viewpoint Jim Goodnight, CEO of SAS
4:15 p.m.	Demonstration Showcase and Reception
5:30 p.m.	Depart for hotels and RDU International Airport
Back to top