About this paper
This paper investigates how innovative IT can help companies transform themselves into high-performance organizations (HPOs). Having surveyed organizational performance literature and conducted interviews of leaders at 16 major HPOs, the author identifies 12 HPO characteristics that can be positively influenced by IT. He applies them to the IT Practices Capability Framework to produce a new framework for guiding decisions about IT investment and implementation.
SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions, SAS helps customers at more than 75,000 sites improve performance and deliver value by making better decisions faster. Since 1976 SAS has been giving customers around the world THE POWER TO KNOW®.