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White Paper

Tackling the Biggest Challenges in Hospitality and Gaming

About this paper

Are standard silver-gold-platinum customer loyalty programs doing all they could? Are daily deals such as Groupon discounts helping or hurting restaurants? How can an organization benchmark its IT maturity and develop a logical roadmap for evolution? These questions have been nagging at hospitality and gaming management professionals for years. In this webcast conclusions paper, experts and researchers from the Cornell University Center for Hospitality Research present their findings on these hot issues that could spell the difference between an organization thriving or simply surviving.

About SAS

SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions, SAS helps customers at more than 70,000 sites improve performance and deliver value by making better decisions faster. Since 1976 SAS has been giving customers around the world THE POWER TO KNOW®.

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