About this paper
This ANA (Association of National Advertisers) e-magazine, sponsored by SAS, is a collection of three insightful articles centering on your brand, your customers and your data – and how understanding your customer through analytics is the key to improving all three areas. Standing Out: Rethinking brand differentiation for competitive advantage is the first article, which takes a look at what some of the most successful brands do right, and a list of mistakes not to make. Redefining Performance for the 21st-Century Brand, explores the 4 C’s of a customer-centric brand. The third article highlights Macy’s.com and how the organization uses analytics to better engage customers and improve profitability, followed by 5 steps for getting the most out of your data.
SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions, SAS helps customers at more than 70,000 sites improve performance and deliver value by making better decisions faster. Since 1976 SAS has been giving customers around the world THE POWER TO KNOW®.