How do I buy outside the US?
US customers should visit our store at sas.com/store. Outside the US, please visit sas.com/order for software and your local bookseller for books. You may also purchase our training from http://support.sas.com training.
Why do I need a SAS Profile?
Why can't I find the product I wanted to buy?
At this time, only select products are available in our store. If you can’t find what you’re looking for, please request a price quote and speak with an account representative.
Are there pricing options and discounts for online purchases?
We currently only offer standard commercial pricing online. Options and discounts may be appropriate for some buyers. If you believe this applies to you, please request a price quote and speak with an account representative.
How is SAS® software licensed?
Thousands of SAS customers around the world continue to invest in our software because it delivers immediate and lasting value. This is why we've always licensed our software on an annual basis. You pay a first-year fee and then yearly renewals. With your SAS licensing agreement, you receive free software upgrades, free technical support, free online documentation and support center.
Where can I find the system requirements for each product?
What do I do if I qualify for a tax exemption?
To receive tax exemption, please email your tax exemption certificate to the SAS Finance Department at email@example.com. Tax exemption orders cannot be placed online.
Can I use my SAS Training Points or Enterprise Professional Training Offers (EPTOs)?
At this time, customers cannot apply SAS Training Points or EPTOs in the store. To make use of these methods of payment, please contact Book Sales at 800-727-3228 or firstname.lastname@example.org.
How do I get course notes data?
Course Notes Data is only provided to customers who purchased the course notes from SAS. Please contact SAS Book Sales at 800-727-3228 or email@example.com.
How do I purchase multiple copies of course notes?
To order more than two copies of course notes, please complete this request form.
Can I use the store if I am a book reseller?
Is there a bulk order discount?
We offer a bulk discount of 40% off the retail price for purchases of 25 or more copies of a single title (applies to hardcopy format only). Call 800-727-3228 for details and to place your order.
Can I cancel my order?
Your order cannot be canceled once it has been placed. If you have questions about our policy or any product that you have purchased, please contact SAS Customer Service at 877-539-7727.
Can a book be returned?
Print books may be returned within 90 days. Please see the Return Policy for more details. Once purchased, an eBook cannot be returned.
Where do I find the example code and data that accompanies my book?
Look under the author’s name on the author pages. The example code and data are located under the image of the book.
What does "Print on Demand" mean?
Print on demand means the book is printed after it is ordered. It takes two to three days to print the book before it is shipped.
Which E-Book format should I purchase? (MOBI, EPUB, or PDF)?
MOBI files allow you to read your book with a Kindle device.
EPUB files may be read on just about any tablet, mobile device or e-reader.
PDF files are ideal if you want your e-book to look exactly like a printed book. PDF files may be viewed on a multitude of devices, regardless of hardware or operating system.
For more about SAS e-books, including functionality, use policy, and sales terms, see Purchasing E-Books from SAS
Can I purchase a SAS/ACCESS product without purchasing the base product?
Yes! You will need to enter your Technical Support Site Number during checkout. If you don't know it, please click here.