Hong Kong government chooses SAS® data visualization to improve citizen services

SAS® Visual Analytics to help Hong Kong Efficiency Unit transform public services across region

The Hong Kong Efficiency Unit recommends new technologies and business initiatives to help other governmental agencies better meet citizens' needs. Now the agency is prescribing for itself, choosing SAS® Visual Analytics for insights to meet its own goal of evolving local government to better serve its populace.

The project allows the Efficiency Unit to visually examine data on citizens' complaints, develop insights and find innovative solutions in collaboration with its partner agencies.

"This is new for the Efficiency Unit: deploying transformative software from SAS to help us transform government services to better serve our citizens," said Wai-Fung Yuk, Assistant Director, Hong Kong Efficiency Unit. "SAS software will allow us to examine large amounts of complaint data and rapidly draw insights to make informed decisions. No matter how much data is involved, time to insight is crucial."

Efficiency Unit senior leaders will be able to view charts and graphs depicting the data via desktop computers or mobile devices, whichever they prefer.

About SAS® Visual Analytics

SAS Visual Analytics is an in-memory solution for exploring any amount of data very quickly. Users can spot patterns, identify opportunities for further analysis and convey visual results via Web reports or iPad® and Android tablets.

SAS Visual Analytics quickly reads data into memory for fast processing and data visualization. Users can then explore all data, execute analytic correlations on billions of rows of data in just minutes or seconds, and visually present results. They can then quickly identify patterns, trends and relationships in data that are not apparent before being graphically displayed.

Since the best way to understand the value of SAS Visual Analytics is by experiencing it firsthand, SAS has created an online environment for customers to try the software. Please visit the new interactive SAS Visual Analytics demo (http://www.sas.com/apps/sim/redirect.jsp?detail=SIM105309_4175).

About SAS

SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions, SAS helps customers at more than 70,000 sites improve performance and deliver value by making better decisions faster. Since 1976 SAS has been giving customers around the world THE POWER TO KNOW®.

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