About this paper
Introducing technology into an organization can be tricky, but when you are introducing technology -- such as a marketing operations management solution -- into a marketing organization, tricky doesn't begin to cover it. This paper explores how the way an organization addresses people, processes and technology can make or break the successful adoption of a marketing operations management solution.
SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions, SAS helps customers at more than 80,000 sites improve performance and deliver value by making better decisions faster. Since 1976 SAS has been giving customers around the world The Power to Know® .